Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Tripadvisor, Viator expand AI partnerships with Claude, Alexa+
News / Technology
Tripadvisor, Viator expand AI partnerships with Claude, Alexa+
By Morgan Hines | April 23, 2026
Tripadvisor and Viator are expanding their AI efforts to support travel planning in Claude and Alexa+.... Read More
Hotels risk invisibility as AI reshapes travel discovery
News / Technology
Hotels risk invisibility as AI reshapes travel discovery
By Cathy Walsh | April 23, 2026
Research points to a gap in hotel AI visibility, driven by fragmented data, thin content and... Read More
EDreams introduces AI planner, ChatGPT app
News / Technology
EDreams introduces AI planner, ChatGPT app
By Morgan Hines | April 22, 2026
EDreams joins the string of travel brands with ChatGPT apps, including Expedia, Booking.com,... Read More
What it takes to make AI work at scale in travel
From Our Partners / Technology
What it takes to make AI work at scale in travel
By Gaëlle Bristiel, Amadeus | April 21, 2026
As AI reaches an inflection point in travel, success will depend on reliable execution, neutral... Read More
The AI cost trap: Why travel's big bet is getting expensive
News / Technology
The AI cost trap: Why travel's big bet is getting expensive
By Matthew Parsons | April 21, 2026
AI can improve efficiency in travel, but rising costs are complicating the value equation.... Read More
Fliggy launches FlyAI developer platform for AI-powered travel applications
News / Technology
Fliggy launches FlyAI developer platform for AI-powered travel applications
By Cathy Walsh | April 20, 2026
The platform gives developers access to live travel data and a way to earn commissions from AI-driven... Read More
Hyatt opens up ChatGPT to employees
News / Technology
Hyatt opens up ChatGPT to employees
By Linda Fox | April 20, 2026
Employees across finance, marketing and operations can access the artificial intelligence (AI)... Read More
Expedia Group shutters Lastminute.com.au booking site
News / Technology
Expedia Group shutters Lastminute.com.au booking site
By Morgan Hines | April 17, 2026
Bookings can be made through May 15 and the site will close down on June 2, according to the company.... Read More
PhocusWire's travel tech news briefs: Omio, Mews, Spotnana and more...
News / Technology
PhocusWire's travel tech news briefs: Omio, Mews, Spotnana and more...
By PhocusWire | April 17, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
The biggest AI skills gap hotel teams can't afford to ignore
News / Technology
The biggest AI skills gap hotel teams can't afford to ignore
By Florian Montag - Apaleo | April 17, 2026
Florian Montag, SVP of revenue at Apaleo, argues that hotels must close the AI skills gap to adopt... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More