Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Fliggy announces its latest agentic AI travel assistant
News / Technology
Fliggy announces its latest agentic AI travel assistant
By Abby Crotty | August 12, 2026
The assistant is powered by Alibaba’s Qwen model and trained on Fliggy’s proprietary travel data and... Read More
AI transformation in travel: Javier Cabrerizo of HBX Group
Interview / Technology
AI transformation in travel: Javier Cabrerizo of HBX Group
By Morgan Hines | August 12, 2026
Javier Cabrerizo, chief strategy, transformation and AI officer for HBX Group, sat down with... Read More
What the EU AI Act means for the travel industry
News / Technology
What the EU AI Act means for the travel industry
By Mark Frary | August 11, 2026
The EU AI Act requires clear labeling of AI-generated content and transparency when customers are... Read More
Bilt debuts tech platform for travel advisors
News / Technology
Bilt debuts tech platform for travel advisors
By Jamie Biesiada - Travel Weekly | August 10, 2026
Bilt worked with a board of travel advisors to develop the platform.... Read More
AI surge meets a crowded digital landscape in Thailand’s online travel boom
News / Technology
AI surge meets a crowded digital landscape in Thailand’s online travel boom
By WiT | August 10, 2026
A new WiT report looks at how local giants, government superapps and sky-high AI enthusiasm are... Read More
TourRadar's Travis Pittman on rebuilding the company using AI
Opinion / Technology
TourRadar's Travis Pittman on rebuilding the company using AI
By Travis Pittman - TourRadar | August 10, 2026
TourRadar CEO and co-founder Travis Pittman outlines his experience training AI, comparing the... Read More
Trivago ramps internal AI spend fivefold
News
Trivago ramps internal AI spend fivefold
By Abby Crotty | August 5, 2026
The company said it spent five times as much on AI in the first seven months of 2026 as it did in all... Read More
Navigating the future of OBTs in an AI-driven travel industry
News / Technology
Navigating the future of OBTs in an AI-driven travel industry
By Mark Frary | August 4, 2026
Business travel has reached an "inflexion point" on the use of AI, with companies determining how to... Read More
Report: Travelers want AI personalization, not unchecked autonomy
From Our Partners / Technology
Report: Travelers want AI personalization, not unchecked autonomy
By Amadeus | August 3, 2026
Amadeus’ Tailored Horizons report explores how U.S. travelers want AI to personalize trips, where they... Read More
Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
News / Technology
Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
By Ami Goldenberg - Oversee | August 3, 2026
Oversee CTO and co-founder Ami Goldenberg argues that agentic AI in travel operations succeeds or... Read More
Sponsored Content
From Our Partners
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More