Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

AI transformation in travel: Velit Dundar of Radisson
News / Technology
AI transformation in travel: Velit Dundar of Radisson
By Abby Crotty | August 20, 2026
Velit Dundar, Radisson's VP of global e-commerce, shares his thoughts on agentic AI, areas for... Read More
Why payment infrastructure will shape the future of travel commerce
From Our Partners / Technology
Why payment infrastructure will shape the future of travel commerce
By PhocusWire | August 20, 2026
Modernizing payment infrastructure is becoming a critical issue for travel companies as legacy... Read More
How AI is quietly rewriting hospitality job descriptions
News / Technology
How AI is quietly rewriting hospitality job descriptions
By Matthew Parsons | August 20, 2026
As AI moves from experimental to essential, hospitality operators need employees who understand both... Read More
Perk expands MCP capabilities to allow action via AI assistants
News / Technology
Perk expands MCP capabilities to allow action via AI assistants
By Abby Crotty | August 19, 2026
Perk launched its MCP connector last month to link AI assistants and corporate travel software.... Read More
AI tools are becoming a single point of failure for hotels: How to reduce the risk
Opinion / Technology
AI tools are becoming a single point of failure for hotels: How to reduce the risk
By Stephan Wiesener and Mike Rawson | August 17, 2026
Apaleo's Stephan Wiesener and citizenM's Mike Rawson argue that hotels need to treat AI resilience as... Read More
PhocusWire's travel tech news briefs: Mews, Agoda, Spotnana and more...
News / Technology
PhocusWire's travel tech news briefs: Mews, Agoda, Spotnana and more...
By PhocusWire | August 14, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Case studies on AI in travel highlight data, trust and bottleneck challenges
News / Technology
Case studies on AI in travel highlight data, trust and bottleneck challenges
By Linda Fox | August 14, 2026
Phocuswright Europe 2026 provided a platform for three companies—TravlrID, TrustYou and The Hotels... Read More
The challenge of keeping AI-generated travel review summaries accurate, objective and useful
News / Technology
The challenge of keeping AI-generated travel review summaries accurate, objective and useful
By Abby Crotty | August 13, 2026
AI-generated review summaries promise simplicity in travel, but can they capture the full picture?... Read More
Fliggy announces its latest agentic AI travel assistant
News / Technology
Fliggy announces its latest agentic AI travel assistant
By Abby Crotty | August 12, 2026
The assistant is powered by Alibaba’s Qwen model and trained on Fliggy’s proprietary travel data and... Read More
AI transformation in travel: Javier Cabrerizo of HBX Group
Interview / Technology
AI transformation in travel: Javier Cabrerizo of HBX Group
By Morgan Hines | August 12, 2026
Javier Cabrerizo, chief strategy, transformation and AI officer for HBX Group, sat down with... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More