Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

AI booking push continues, despite OpenAI's strategic shift
News / Technology
AI booking push continues, despite OpenAI's strategic shift
By Cathy Walsh | March 24, 2026
Travel companies are advancing a range of approaches to AI-driven booking, highlighting a fragmented... Read More
Why Google will win the agentic e-commerce race and what it means for travel
Opinion / Technology
Why Google will win the agentic e-commerce race and what it means for travel
By Mario Gavira - Travelier | March 23, 2026
Google doesn’t need to reinvent the wheel, it just needs to win against OpenAI to become the go-to AI... Read More
Google adds cart, loyalty features to UCP
News / Technology
Google adds cart, loyalty features to UCP
By Linda Fox | March 20, 2026
The company has added cart and loyalty capabilities to simplify the shopping experience.... Read More
PhocusWire's travel tech news briefs: TourRadar, SAP Concur, HTS and more...
News / Technology
PhocusWire's travel tech news briefs: TourRadar, SAP Concur, HTS and more...
By PhocusWire | March 20, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Aven Hospitality, Hovr partner to integrate video technology
News / Technology
Aven Hospitality, Hovr partner to integrate video technology
By Morgan Hines | March 19, 2026
Aven Hospitalty will add Hovr's dynamic video technology to its booking engine to give hoteliers the... Read More
Winning in attractions: Innovation, personalization and the travel experience economy
News / Technology
Winning in attractions: Innovation, personalization and the travel experience economy
By WIT | March 18, 2026
Trip.com Group is leveraging technology to grow its travel experiences business.... Read More
What does ‘AI-native’ really mean in travel?
News / Technology
What does ‘AI-native’ really mean in travel?
By Morgan Hines | March 18, 2026
Travel companies are shifting to an "AI-native" model—what that means for legacy brands and startups... Read More
Capital One launches standalone travel app, brings tech in-house
News / Technology
Capital One launches standalone travel app, brings tech in-house
By Cathy Walsh | March 17, 2026
The mobile app enables cardholders to redeem rewards, book travel and receive real-time trip updates... Read More
Two operational priorities that define AI success
News / Technology
Two operational priorities that define AI success
By Phocuswright Research | March 17, 2026
Travel leaders need to prioritize evaluation and data to use artificial intelligence successfully.... Read More
Is stablecoin the answer to travel payment inefficiency?
News / Technology
Is stablecoin the answer to travel payment inefficiency?
By Linda Fox | March 16, 2026
Payment specialists at the Airline Distribution 2026 event highlighted areas where stablecoin can save... Read More
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September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More