Technology


Travel technology is the glue that allows the industry to function at astonishing speeds, connecting brands to partners and consumers in ways that should both excite and challenge every player to ensure they keep on top of developments.

These are exciting times  - important but fairly functional forms of technology are being joined by techniques covering big data, blockchain, artificial intelligence, machine learning, neural networks, and the internet of things.


Ctrip investment Yunji hotel robots
Ctrip invests in hotel robot manufacturer
By Mitra Sorrells | January 10, 2019
Ctrip has invested in Yunji Technology, a Beijing-based company that makes robots for a variety of... Read More
News | Technology
iata-pay-ipagoo
IATA Pay looks to reduce payment costs for airlines, completes first test
By Linda Fox | January 9, 2019
IATA Pay, a partnership between Ipagoo and IATA, completes its first test with airlines in a live... Read More
News | Technology
CEO interview Carnival Arnold Donald
In The Big Chair - Arnold Donald of Carnival Corporation
By Mitra Sorrells | January 9, 2019
Arnold Donald, CEO of Carnival Corporation, shares his thoughts on the cruise distribution landscape,... Read More
Interview | Technology
Google Assistant hotel booking flight check-in
Google adds hotel booking, flight check-in to Google Assistant
By Mitra Sorrells | January 9, 2019
Travelers can now book a hotel room through a conversation with Google Assistant on Android and iOS... Read More
News | Technology
VIDEO: Amadeus - Launch pitch at Phocuswright 2018
VIDEO: Amadeus - Launch pitch at Phocuswright 2018
By Kevin May | January 9, 2019
Introducing the industry's first content management and distribution solution for personalized media.... Read More
Interview | Technology
facial recognition survey
Facial-recognition technology gains support to expedite airport security
By Mitra Sorrells | January 8, 2019
It appears Americans are becoming more comfortable with facial-recognition technology, particularly if... Read More
News | Technology
Marriott says 383 million, not original 500 million figure, guest records hit in hack
Marriott says 383 million, not original 500 million figure, guest records hit in hack
By Linda Fox | January 7, 2019
Marriott adjusts the numbers around those affected by the data attack.... Read More
News | Technology
Inside cruise, part 1: Keys to the sector’s smooth sailing in the future
Inside cruise, part 1: Keys to the sector’s smooth sailing in the future
By Mitra Sorrells | January 7, 2019
In many ways, cruise is the outlier of the travel industry. While more travelers are turning to... Read More
News | Technology
VIDEO: Sift Science - Launch pitch at Phocuswright 2018
VIDEO: Sift Science - Launch pitch at Phocuswright 2018
By Kevin May | January 7, 2019
Sift Science's loyalty fraud prevention tool protects not only your brand but also your customers'... Read More
Interview | Technology
The impact on travel brands when Apple updates a critical system tool
The impact on travel brands when Apple updates a critical system tool
By Nigel Arthur - Urban Airship | January 4, 2019
Many travel brands have become dependent on mobile apps to engage with customers and, increasingly,... Read More
Opinion | Technology
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Fragmentation continues to shape the competitive landscape for hoteliers
January 23, 2019
Fragmentation continues to shape the competitive landscape for hoteliers
This analysis examines how the hospitality industry, from accommodation options to distribution... Read More
REPORT: Dynamic travel packaging - The next game-changer
January 18, 2019
REPORT: Dynamic travel packaging - The next game-changer
Dynamic packaging has been growing and evolving for the past ten years and this trend will continue to... Read More
mobile-digital-trends-2019
January 16, 2019
What customers want from travel brands on mobile in 2019
Travelers are searching more, booking more and buying more on mobile—yet most travel brands aren’t... Read More