Technology

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Sitecore acquires travel personalization platform Boxever

By Kevin May | March 3, 2021

Boxever was created in 2011 and built a digital optimization platform to use a brand's user data and... Read More

News | Technology

What the recent TripActions investment means for the rest of us in business travel

By Jeff Berk - Tripkicks | March 3, 2021

Even if business travel doesn't return to 2019 figures, investors know it will come back – and it will... Read More

Opinion | Technology

VIDEO: Terry Jones on health passports, standards and restoring consumer confidence

By Mitra Sorrells | March 2, 2021

Travel industry veteran Terry Jones discusses the need for collaboration and communication as the... Read More

News | Technology

VIDEO: Safer and seamless travel - a medical perspective

By PhocusWire | March 1, 2021

In the interview we discuss vaccines, antibody testing and, crucially for the travel industry, the... Read More

News | Technology

How Big Data can drive hotel value and loyalty

By Laurent Idrac - Hapi | March 1, 2021

Hotels may know about their guests pre‐stay and post‐stay, but they’re often missing out on the most... Read More

Opinion | Technology

PhocusWire Pulse REPLAY: Safer & Seamless

By PhocusWire | February 26, 2021

We explore health regulatory and vaccine trends, technology provision for welcoming back customers,... Read More

News | Technology

Airline technology investments slumped in 2020

By Linda Fox | February 25, 2021

Airline and airport technology chiefs have had to reprioritize investment with self-service passenger... Read More

News | Technology

U.S. Customs and Border Protection launches app to expedite travel

By Jill Menze | February 24, 2021

The CBP One Mobile App allows travelers to streamline their travel into the United States by... Read More

News | Technology

The vital, the obvious and the hopeful: Tech trends to watch in travel

By Kevin May | February 22, 2021

We list some of the trends noted by a recent CBInsights report and how they might strike a chord with... Read More

News | Technology

Sounding Off: Bitcoin needs to move on from its exclusive aura

By PhocusWire | February 19, 2021

The cryptocurrency world's biggest fans are often the digital world's most divisive figures (such as... Read More

Interview | Technology

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Interview | Online

Sounding Off: Remote working on a cruise will require more than curiosity

News | Technology

Future-Proofing Travel: Emily Weiss of Accenture

News | Online

LIVE BLOG: Coronavirus and the travel industry - impact and recovery

News | Online

Marriott partners with Uber to expand Bonvoy loyalty program

Interview | Online

How I Got Here, episode 60 - Alex Zozaya of Apple Leisure Group

March 26, 2019

REPORT: The reality of modern airline retail - when the sky isn't the limit

In this white paper, carried out in partnership with PROS, we look at the various stages of airlines... Read More

March 4, 2019

Ditching direct: It may be time to reconsider your GDS and OTA connections

The cost and effort of maintaining a direct connect to the GDS may have been more than hotels had... Read More

March 1, 2019

Understanding how events affect demand and pricing for the car rental business

A detailed study by RateGain’s data science lab probes into event scenarios to get insights that will... Read More