Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

What the EU AI Act means for the travel industry
News / Technology
What the EU AI Act means for the travel industry
By Mark Frary | August 11, 2026
The EU AI Act requires clear labeling of AI-generated content and transparency when customers are... Read More
Bilt debuts tech platform for travel advisors
News / Technology
Bilt debuts tech platform for travel advisors
By Jamie Biesiada - Travel Weekly | August 10, 2026
Bilt worked with a board of travel advisors to develop the platform.... Read More
AI surge meets a crowded digital landscape in Thailand’s online travel boom
News / Technology
AI surge meets a crowded digital landscape in Thailand’s online travel boom
By WiT | August 10, 2026
A new WiT report looks at how local giants, government superapps and sky-high AI enthusiasm are... Read More
TourRadar's Travis Pittman on rebuilding the company using AI
Opinion / Technology
TourRadar's Travis Pittman on rebuilding the company using AI
By Travis Pittman - TourRadar | August 10, 2026
TourRadar CEO and co-founder Travis Pittman outlines his experience training AI, comparing the... Read More
Trivago ramps internal AI spend fivefold
News
Trivago ramps internal AI spend fivefold
By Abby Crotty | August 5, 2026
The company said it spent five times as much on AI in the first seven months of 2026 as it did in all... Read More
Navigating the future of OBTs in an AI-driven travel industry
News / Technology
Navigating the future of OBTs in an AI-driven travel industry
By Mark Frary | August 4, 2026
Business travel has reached an "inflexion point" on the use of AI, with companies determining how to... Read More
Report: Travelers want AI personalization, not unchecked autonomy
From Our Partners / Technology
Report: Travelers want AI personalization, not unchecked autonomy
By Amadeus | August 3, 2026
Amadeus’ Tailored Horizons report explores how U.S. travelers want AI to personalize trips, where they... Read More
Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
News / Technology
Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
By Ami Goldenberg - Oversee | August 3, 2026
Oversee CTO and co-founder Ami Goldenberg argues that agentic AI in travel operations succeeds or... Read More
Engine acquires Options Travel to build modern OBT
News / Technology
Engine acquires Options Travel to build modern OBT
By Abby Crotty | July 31, 2026
Engine and Options Travel started working together nine months ago, with Engine now developing an... Read More
Expedia calls on Layla to speed up its AI strategy
News / Technology
Expedia calls on Layla to speed up its AI strategy
By Linda Fox | July 31, 2026
Expedia Group wants to marry its supply and scale with Layla's personalization and planning... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More