Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

tnoozLIVE@GBTA - BCD's Karmis on innovation
News / Technology
tnoozLIVE@GBTA - BCD's Karmis on innovation
By Martin Cowen | September 4, 2018
"Innovation" is a word used so often there is a danger that its true meaning can get lost. Not... Read More
SITA and Virgin Atlantic tap new tech for staff training
News / Technology
SITA and Virgin Atlantic tap new tech for staff training
By Marisa Garcia | September 4, 2018
Aviation faces a jobs and training crisis but new technologies such as augmented reality and virtual... Read More
travel-digital-transformation
Notated News / Technology
Digital transformation for retailers: a long game
By Achim Schneider - Digital Commerce 360 | September 3, 2018
Both pure-play and omnichannel retailers have had to come to terms with a new playing field, new rules... Read More
Travellers avoid US, online growth projections, huge hotel hack and more China news and trends
News / Technology
Travellers avoid US, online growth projections, huge hotel hack and more China news and trends
By PhocusWire | September 3, 2018
Trips from China to the US are down, bucking the global trend which sees Chinese bookings on the rise... Read More
In the green room at Phocuswright with... Maud Bailly
Interview / Technology
In the green room at Phocuswright with... Maud Bailly
By PhocusWire | September 3, 2018
Joining AccorHotels in 2017 as chief digital officer, overseeing distribution, sales, data and... Read More
SIA brings Google Pay into its mobile mix
News / Technology
SIA brings Google Pay into its mobile mix
By Marisa Garcia | September 3, 2018
Singapore Airlines (SIA) now allows passengers to save their mobile boarding passes on Google Pay’s... Read More
cwt-distribution-gds
News / Distribution
CWT wants "simplification", renews deals with two global distribution systems
By Linda Fox | August 31, 2018
Carlson Wagonlit Travel says new deals with Amadeus and Sabre are part of its 3.0 strategy to... Read More
In The Big Chair - Sean Fitzpatrick of OTA Insight
Interview / Technology
In The Big Chair - Sean Fitzpatrick of OTA Insight
By Mitra Sorrells | August 31, 2018
A former-Oracle, Nokia and HotSchedules executive, Sean Fitzpatrick arrives with a recent investment... Read More
air-canada-app-breach
News / Technology
Air Canada admits app security breach could hit thousands of passenger profiles
By Linda Fox | August 30, 2018
Air Canada says about 1% of its 1.7 million app users may be affected by last week's data breach... Read More
China's Big 5 hotel platforms have 96% of the market
News / Technology
China's Big 5 hotel platforms have 96% of the market
By Martin Cowen | August 30, 2018
Analysis of China's online hotel booking market in the second quarter of the year shows that almost... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More