Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Exploring the data shift from backup to protection
Notated News / Technology
Exploring the data shift from backup to protection
By Greg Arnette - CSO | May 2, 2018
The IT decision maker of 2018 is faced with several challenges and many opportunities.... Read More
siteminder global hotel business
News / Technology
Hotels investing in growing direct bookings, mobile upgrades for 2018
By Jill Menze | May 2, 2018
Hotels view their own websites as equally as effective at driving direct bookings as Google or... Read More
Low-cost carrier apps benefiting from diverse ancillary offerings
News / Technology
Low-cost carrier apps benefiting from diverse ancillary offerings
By Jill Menze | May 2, 2018
As travelers grow accustomed to individualized offerings - paying for things like insurance, baggage... Read More
Digital luggage brand Bluesmart packs its bags
News / Technology
Digital luggage brand Bluesmart packs its bags
By Kevin May | May 2, 2018
Bluesmart has closed its doors after failing to find a route forward following a ban on lithium... Read More
Why travel marketers should be "less perfect and more honest"
Opinion / Technology
Why travel marketers should be "less perfect and more honest"
By Ari Lewine - TripleLift | May 1, 2018
For many families, a vacation is a huge investment. Paying for airfare, hotel rooms, meals and... Read More
Hotel door lock hacking
News / Technology
Hotel door locks found vulnerable to hacking
By Mitra Sorrells | May 1, 2018
An electronic lock system used for the past 20 years to secure hotel rooms has been found to be... Read More
Hoteliers should care about voice technology - here's why
Opinion / Technology
Hoteliers should care about voice technology - here's why
By Max Starkov - HEBS Digital | April 30, 2018
With internet users preferring communication with images and, most importantly, voice activation,... Read More
Corporate communications also not safe from onset of AI
Notated News / Technology
Corporate communications also not safe from onset of AI
By Anthony Petrucci - Forbes | April 30, 2018
Trust is an important topic for those of us that work in corporate communications.... Read More
phocuswright europe google
Interview / Technology
Phocuswright Europe 2018 Preview: Q&A with Google's Richard Holden
By PhocusWire | April 30, 2018
Ahead of the event, he discusses how Google has no plans to become an OTA, the importance of search... Read More
QOTW: Something about overhauling business models
News / Technology
QOTW: Something about overhauling business models
By PhocusWire | April 27, 2018
Quote from Alex Bainbridge at DestinationCTO.... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More