Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

OpenJaw on AI, chatbots and measuring success
From Our Partners / Technology
OpenJaw on AI, chatbots and measuring success
By PhocusWire | May 31, 2018
Chatbots, artificial intelligence and machine learning are three of the buzz trends of the last year... Read More
Connecting with top-of-mind travel tech trends
From Our Partners / Technology
Connecting with top-of-mind travel tech trends
By Sponsored Content | May 31, 2018
Sponsored by EyeForTravel. In the run-up to EyeforTravel’s flagship European show next week, some of... Read More
The 2018 China Airline Merchandising Conference
News / Technology
The 2018 China Airline Merchandising Conference
By James Cooke | May 31, 2018
The 2018 Airline Merchandising Conference (2018 AMC) will be held in Shanghai on July 25-26, 2018.... Read More
Rategain on a utopian vision for revenue management
From Our Partners / Technology
Rategain on a utopian vision for revenue management
By PhocusWire | May 30, 2018
Revenue management is a discipline in the travel industry that has evolved exponentially in both... Read More
VIDEO: Blockchain's role and its ambitious prospects in travel
News / Technology
VIDEO: Blockchain's role and its ambitious prospects in travel
By PhocusWire | May 29, 2018
Blockchain has a tendency to polarize opinion in the travel sector - fuelled a combination of... Read More
quote of the week 23
News / Technology
QOTW: Something about legacy and innovation
By PhocusWire | May 25, 2018
Quote from Rashesh Jethi, SVP of engineering for Americas and head of innovation for Airlines at... Read More
Why innovation starts with the travel experience
News / Technology
Why innovation starts with the travel experience
By Jill Menze | May 25, 2018
As an industry representing 10% of jobs globally and on track to reach $1.5 trillion in gross bookings... Read More
Conversocial opens up China to travel companies via WeChat
News / Technology
Conversocial opens up China to travel companies via WeChat
By Rob Gill | May 25, 2018
Digital customer service platform Conversocial has integrated Chinese social messaging giant WeChat as... Read More
VIDEO: AccorHotels on facing up to digital and not dying
News / Technology
VIDEO: AccorHotels on facing up to digital and not dying
By PhocusWire | May 24, 2018
A string of acquisitions into new areas of hospitality and a focus on digital services have made... Read More
Internet of Things for hotels - great, until a hacker calls
Opinion / Technology
Internet of Things for hotels - great, until a hacker calls
By Dean Coclin - DigiCert | May 24, 2018
Smart devices, often referred to as the Internet of Things, offer the hospitality industry the... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More