Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

grand-budapest-hotel-AI
Opinion / Technology
Don't panic! Artificial intelligence will bring human touch to hotels
By Frank Reeves - Avvio | June 19, 2018
The problem with all new hotel technology, unfortunately, is that innovation gets turned into... Read More
Taking friction out of travel booking, Alibaba and Fliggy style
From Our Partners / Technology
Taking friction out of travel booking, Alibaba and Fliggy style
By Sponsored Content | June 19, 2018
This is an article by Ritesh Gupta for TravelDaily China.It appears as part of the tnooz sponsored... Read More
Peek pockets $23 million in funding, forms partnership for direct bookings with Google
News / Technology
Peek pockets $23 million in funding, forms partnership for direct bookings with Google
By Linda Fox | June 19, 2018
Peek, the tours and activities platform, has announced a $23 million Series B round of funding. The... Read More
VIDEO: Travel planning with digital assistants
News / Technology
VIDEO: Travel planning with digital assistants
By PhocusWire | June 18, 2018
Digital assistants in travel are not an entirely new form of technology - moreover, just another layer... Read More
quote of the week 25
News / Technology
QOTW: Something about throwing out the playbook
By PhocusWire | June 15, 2018
Quote from Jen O'Twomney, vice president of Expedia Local Expert.... Read More
Booking.com driving self-service - chatbot answers almost half of post booking queries
News / Technology
Booking.com driving self-service - chatbot answers almost half of post booking queries
By Rob Gill | June 15, 2018
The majority of consumers prefer to use self-service tools when researching travel options, according... Read More
Debunking the impact of blockchain on hotel distribution
Opinion / Technology
Debunking the impact of blockchain on hotel distribution
By Max Starkov - HEBS Digital | June 14, 2018
A recent article on the Nasdaq website claims blockchain‐based platforms “offer promising solutions”... Read More
Is virtual reality still in search of its real purpose in travel?
News / Technology
Is virtual reality still in search of its real purpose in travel?
By Viewpoints | June 14, 2018
This is a viewpoint from Caroline Camilli Gay, from SITA Lab. “This is the year Virtual Reality goes... Read More
Europe Travel Launch 2018: Amadeus
Interview / Technology
Europe Travel Launch 2018: Amadeus
By PhocusWire | June 14, 2018
Amadeus reckons it has found a solution for travel agencies that are not getting the best rates when... Read More
Which payment methods are accepted by airline apps?
News / Technology
Which payment methods are accepted by airline apps?
By Jill Menze | June 13, 2018
As consumers diversify how they pay for things - using everything from debit and credit cards to... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More