Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Texting proposed as way to speed up customs entry
News / Technology
Texting proposed as way to speed up customs entry
By Robert Silk - Travel Weekly | September 17, 2018
U.S. Customs and Border Protection would one day like to speed up the entry process through the use of... Read More
TUI buys Musement to bolster destination experiences
News / Technology
TUI buys Musement to bolster destination experiences
By Martin Cowen | September 17, 2018
European travel giant TUI Group has bought Italian tours and activities tech specialist Musement as it... Read More
Shiji Fliggy facial check-in
News / Technology
Shiji and Fliggy partner to enable facial recognition for hotel check-in
By Mitra Sorrells | September 14, 2018
Facial recognition is enabling travelers to check into a hotel, receive a room card and establish... Read More
Hilton Honors app add recommendations
News / Technology
Hilton’s new in-app guide offers tips from hotel employees
By Mitra Sorrells | September 13, 2018
Hilton is adding location-based recommendations for food, nightlight, shopping and activities to its... Read More
Divided we stand - smart online and offline shopping is a merged experience
Notated News / Technology
Divided we stand - smart online and offline shopping is a merged experience
By Oliver Tan - Digital Commerce 360 | September 13, 2018
The history of retail goes back pretty far: from London’s first department store opening in 1796, to... Read More
airlines-artificial-intelligence
News / Technology
How AI might alleviate planning headaches for airlines
By Linda Fox | September 13, 2018
Airlines are hoping artificial intelligence could do away with many of the traditional planning... Read More
Trainline voice app Twitter alerts
News / Technology
Trainline's voice app uses Twitter data to communicate rail disruptions
By Mitra Sorrells | September 13, 2018
Train operators are the first to know about service disruptions, and now independent ticket retailer... Read More
Tomorrow's traveler - Hipmunk, The Dyrt and ATPCO share their views
News / Technology
Tomorrow's traveler - Hipmunk, The Dyrt and ATPCO share their views
By Viewpoints | September 13, 2018
This is a viewpoint interview series by Justin Watkins, Creative Strategist at Native Digital As... Read More
Tech hardware giant's VC arm invests in Beekeeper
News / Technology
Tech hardware giant's VC arm invests in Beekeeper
By Martin Cowen | September 13, 2018
By its own admission, "a diverse group of strategic investors" were involved in a $13 million Series... Read More
Research Spotlight: Do bots have a bright future?
News / Technology
Research Spotlight: Do bots have a bright future?
By Jill Menze | September 11, 2018
Once heralded as the Next Big Thing, chatbots seemed a promising solution for travel brands looking to... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More