Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Amazon's latest focus on hotels comes via Alexa
News / Technology
Amazon's latest focus on hotels comes via Alexa
By Rob Gill | June 21, 2018
Amazon is launching a new service for hotels to introduce its voice-controlled assistant Alexa for... Read More
Blockchain: Not your father’s dial-up modem
Opinion / Technology
Blockchain: Not your father’s dial-up modem
By Douglas Rice - Hospitality Technology Network | June 21, 2018
A recent article reminded me of an older colleague who, sometime around 1997, told me that the... Read More
VIDEO: Number-crunching the Hopper way
News / Technology
VIDEO: Number-crunching the Hopper way
By PhocusWire | June 21, 2018
Hopper would perhaps be the first to admit that it spent a lot of time (and investment) building and... Read More
The aviation industry could save $15 billion a year through connected aircraft
News / Technology
The aviation industry could save $15 billion a year through connected aircraft
By Marisa Garcia | June 21, 2018
The airline industry could save billions a year as well as tonnes of CO2 emissions by 2035 through... Read More
Amex acquisition sees end of Mezi deals with travel management companies
News / Technology
Amex acquisition sees end of Mezi deals with travel management companies
By Elizabeth West - Business Travel News | June 20, 2018
Artificial intelligence-powered travel concierge Mezi has pulled out of its travel management company... Read More
HITEC CEO technology panel
News / Technology
How strategic use of technology drives guest loyalty and hotel revenue
By Mitra Sorrells | June 20, 2018
Technology is creating new opportunities and challenges for hospitality brands, and the ones that use... Read More
Tencent working on ID pass and more China travel trends
News / Technology
Tencent working on ID pass and more China travel trends
By PhocusWire | June 20, 2018
Our regular slot on China travel trends sees Tencent initiate an electronic ID pass system, a... Read More
Card-not-present fraud is the biggest threat to travel today
From Our Partners / Technology
Card-not-present fraud is the biggest threat to travel today
By Jim Pratt - WEX | June 19, 2018
Card-not-present (CNP) fraud is of growing threat to travel companies across the globe; action is... Read More
SiteMinder Exchange PMS app connection
News / Technology
SiteMinder creates new PMS-app connection to foster innovation for hotels
By Mitra Sorrells | June 19, 2018
A new solution from SiteMinder will allow property management systems and makers of apps for the hotel... Read More
Amazon finally talks about travel, launches Alexa for Hospitality
News / Technology
Amazon finally talks about travel, launches Alexa for Hospitality
By Kevin May | June 19, 2018
Amazon's first official foray into the travel industry for a few years is here: Alexa for Hospitality... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More