Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

offline-retail-store-mobile
Notated News / Technology
Another revolution for the offline retail world?
By Pushpa Bector | September 19, 2018
About five years ago, Marc Andreessen, creator of Netscape and a serial investor in platforms such as... Read More
Shiji acquires StayNTouch
News / Technology
Shiji acquires PMS provider StayNTouch
By Mitra Sorrells | September 18, 2018
Shiji Group, a provider of technology for the hotel, retail and entertainment industries, has... Read More
What does TripAdvisor's move to social and personal mean for reviews?
News / Technology
What does TripAdvisor's move to social and personal mean for reviews?
By Marisa Garcia | September 18, 2018
TripAdvisor has announced plans to relaunch as a "travel feed", a personalized social media mash-up... Read More
In the green room at Phocuswright with... Jeff Katz
Interview / Technology
In the green room at Phocuswright with... Jeff Katz
By PhocusWire | September 18, 2018
The founder of Orbitz, CEO of Swiss, senior executive at American Airlines and Sabre - Katz has seen... Read More
Attention turns to 360-degree VR video marketing
News / Technology
Attention turns to 360-degree VR video marketing
By Viewpoints | September 18, 2018
This is a viewpoint by Ara Parikh, product marketing manager for OmniVert. More and more, travel... Read More
Certify buys Captio, hints at more deals to come
News / Technology
Certify buys Captio, hints at more deals to come
By Rob Gill | September 18, 2018
US-based expense management firm Certify has bought Spain’s Captio, its first acquisition outside... Read More
certify-acquires-captio
News / Technology
Certify swoops on Captio to further grow expense management ambitions
By Linda Fox | September 18, 2018
Certify acquires Spain-based Captio, its second expansion through M&A in the space of three months... Read More
HYP3R happy as it raises $17M to expand geofencing tech
News / Technology
HYP3R happy as it raises $17M to expand geofencing tech
By Kevin May | September 17, 2018
A string of investors have handed HYP3R a $17 million war chest by way of a Series A investment in the... Read More
edreams-odigeo-AI
News / Technology
eDreams Odigeo taps AI to learn about customers and improve the experience
By Linda Fox | September 17, 2018
eDreams Odigeo talks up success of artificial intelligence to create a more personalized... Read More
Offline part 3 tours and activities
News / Technology
Back in the offline world, part 3: Tours and activities
By Mitra Sorrells | September 17, 2018
 2018 may be remembered as a tipping point for the digitization of the tours and activities... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More