Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

IATA outlines how tech is reshaping the future of the aviation job market
News / Technology
IATA outlines how tech is reshaping the future of the aviation job market
By Marisa Garcia | August 23, 2018
A new IATA Aviation Human Resources Report published this week reveals that customer service jobs in... Read More
Completing the travel and aviation buzzword rankings
From Our Partners / Technology
Completing the travel and aviation buzzword rankings
By Sponsored Content | August 23, 2018
Sponsored by Global Aviation Festival What are the top 10 buzzwords in aviation and travel in 2018?... Read More
Online accounts for 80% of under-30s travel bookings, OTAs dominate (for now)
News / Technology
Online accounts for 80% of under-30s travel bookings, OTAs dominate (for now)
By Rob Gill | August 22, 2018
Online travel agents (OTAs) are the most popular option for booking flights and accommodation within... Read More
wi-Q becomes first hospitality tech firm to partner with Fetch.AI
News / Technology
wi-Q becomes first hospitality tech firm to partner with Fetch.AI
By Marisa Garcia | August 22, 2018
Fetch.AI, the smart ledger firm whose founders include scientists and investors from DeepMind, has... Read More
Using data to help shift tours and activities from mobile-friendly to mobile-optimised
From Our Partners / Technology
Using data to help shift tours and activities from mobile-friendly to mobile-optimised
By Sponsored Content | August 21, 2018
Sponsored by Checkfront. The go-to statistic when discussing the potential of tours and activities... Read More
WayBlazer postmortem: Why did travel's highest-profile AI company fail?
Opinion / Technology
WayBlazer postmortem: Why did travel's highest-profile AI company fail?
By Arnie Weissmann - Travel Weekly | August 21, 2018
Among the reasons many of us were surprised last month by the demise of WayBlazer, travel's... Read More
BCD points to specific use cases for emerging tech
News / Technology
BCD points to specific use cases for emerging tech
By Rob Gill | August 21, 2018
Emerging technologies including blockchain, virtual reality and bots can help corporate travel buyers... Read More
Alipay South Korea mobile tax refund
News / Technology
Alipay enables paperless tax refund service for travelers
By Mitra Sorrells | August 21, 2018
China-based mobile payment platform Alipay is making it easier for its users to get tax refunds for... Read More
Thomas Cook talks up Expedia deal, TUI talks up its app
News / Technology
Thomas Cook talks up Expedia deal, TUI talks up its app
By Rob Gill | August 21, 2018
Thomas Cook is to extend its “white label” online booking partnership with Expedia across European... Read More
Making sure young travellers get the joke
News / Technology
Making sure young travellers get the joke
By Viewpoints | August 21, 2018
This is a viewpoint by Becky Power, travel lead for Google UK. They famously say that humour doesn’t... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More