Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

The ultimate guide to website design for hotels
News / Technology
The ultimate guide to website design for hotels
By Simone Puorto | May 24, 2018
"The art of design is to make complicated things simple" ~Tim Parsey Although a webless world seems... Read More
Introducing the Ctrip customer-centricity playbook for global supremacy
News / Technology
Introducing the Ctrip customer-centricity playbook for global supremacy
By Martin Cowen | May 24, 2018
Ctrip's first quarter 2018 financials contain some impressive triple-digit growth figures, while... Read More
PODCAST: PhocusWire PundIT Show #13
News / Technology
PODCAST: PhocusWire PundIT Show #13
By Kevin May | May 23, 2018
Whoever thought you could have an extremely detailed and combative discussion about metasearch and... Read More
Nordic Choice projection mapping
News / Technology
How projection mapping allows guests to customize hotel room décor
By Mitra Sorrells | May 23, 2018
Hotel rooms without windows – either because they are interior rooms or they are located under ground... Read More
Global Aviation Festival London
News / Technology
Global Aviation Festival London
By PhocusWire | May 23, 2018
The Global Aviation Festival London takes place from 5 - 7 September. It is an exhibition and... Read More
Rethinking touchpoints in the travel industry
From Our Partners / Technology
Rethinking touchpoints in the travel industry
By Sponsored Content | May 22, 2018
Sponsored by Smartvel. The customer journey and the associated touchpoints are established parts of... Read More
Security series part 3 biometrics
News / Technology
Unlocking travel security, part 3: Biometric ID
By Mitra Sorrells | May 21, 2018
For the first two installments of our series on privacy and security, we have looked at cybersecurity... Read More
Trekksoft buys DigiTickets attraction ticket system
News / Technology
Trekksoft buys DigiTickets attraction ticket system
By Kevin May | May 21, 2018
DigiTickets is now part of the Trekksoft family following an acquisition of the U.K.-based attraction... Read More
power paradox pcw
News / Technology
The Phocuswright Conference 2018: Introducing the Power Paradox
By PhocusWire | May 17, 2018
Travel’s biggest have never been bigger. So much market power for so few. This status quo is... Read More
the shared hotel room
Opinion / Technology
Why hotel rooms belong to guests - not hoteliers
By David Goldstone - DigiValet | May 17, 2018
Airbnb and other “shared economy” businesses have raised the bar for travel providers who wish to... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More