Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Booking.com pivots BookingSuite into a hotel tech app store
News / Technology
Booking.com pivots BookingSuite into a hotel tech app store
By Kevin May | March 6, 2019
The BookingSuite App Store is a collection of currently 45 different services provided by software... Read More
In the Big Chair - Patrick Bosworth of Duetto
Interview / Technology
In the Big Chair - Patrick Bosworth of Duetto
By Linda Fox | March 6, 2019
Learning the trade at a number of hotels and resorts in the mid-2000s, the often outspoken Patrick... Read More
Amex GBT launches cross-industry benchmarking tool to measure travel manager performance
News / Technology
Amex GBT launches cross-industry benchmarking tool to measure travel manager performance
By Jill Menze | March 6, 2019
American Express Global Business Travel's new Peer Travel Insights service will rank companies within... Read More
Tour and activity veterans line up to launch content platform Magpie
News / Technology
Tour and activity veterans line up to launch content platform Magpie
By Linda Fox | March 5, 2019
Former tour operator Christian Watts, Viator founder Rod Cuthbert and Tokyo-based Venture Republic are... Read More
business-travel-airport-woman-innovation-3
Opinion / Technology
Why travel management companies have a responsibility to drive innovation
By David Thompson - American Express Global Business Travel | March 5, 2019
Business travel should be the most fertile ground for innovation in the traveler experience. However,... Read More
bookingpal-vacation-rental-funding
News / Distribution
BookingPal lands $12M round to boost vacation rental distribution platform
By Linda Fox | March 4, 2019
Valor Capital Group with Altabix and a “new strategic investor” join Existing investors Amadeus... Read More
Sounding Off: Voice-enabled devices in travel need to be given time
Interview / Technology
Sounding Off: Voice-enabled devices in travel need to be given time
By PhocusWire | March 1, 2019
A touch of the "information superhighway - it'll never catch on"-type reactions to voice tech failures... Read More
marriott-financials-2018
News / Distribution
Marriott data security breach costs the company $28M so far
By Linda Fox | March 1, 2019
Marriott revealed that the data breach disclosed in November 2018 cost the company $28 million in the... Read More
Understanding how events affect demand and pricing for the car rental business
From Our Partners / Technology
Understanding how events affect demand and pricing for the car rental business
By Apurva Chamaria - RateGain | March 1, 2019
A detailed study by RateGain’s data science lab probes into event scenarios to get insights that will... Read More
bookingkit-ctrip-partnership
News / Distribution
Bookingkit calls European first on Ctrip partnership for tours and activities
By Linda Fox | February 28, 2019
Ctrip's global expansion brand Trip.com included in deal to integrate tours, activities and events... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More