Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

PROS acquires Travelaer to build out end-to-end retailing experience for airlines
News / Technology
PROS acquires Travelaer to build out end-to-end retailing experience for airlines
By Jill Menze | August 27, 2019
Airline revenue management solution PROS has acquired Travelaer SAS in a deal estimated at about $12... Read More
business travel part 4 data management for leakage
News / Technology
Business travel, part 4: How data management can minimize trip "leakage"
By Mitra Sorrells | August 26, 2019
Data management tools are enabling corporate travel managers to capture and analyze data from... Read More
inflight-VR-funding
News / Technology
Inflight VR looks to fresh funding to bring more travel companies on board
By Linda Fox | August 21, 2019
The funding comes from existing shareholders Motu Investors and CBC Investments while two new... Read More
In The Big Chair - Jan Gerlach of Peakwork
Interview / Technology
In The Big Chair - Jan Gerlach of Peakwork
By Linda Fox | August 21, 2019
Peakwork was founded in 2009 and provides software to connect supply from airlines, bedbank and other... Read More
tripadvisor free wi fi restaurants
News / Technology
TripAdvisor will offer Wi-Fi services to restaurants to help their marketing efforts
By Mitra Sorrells | August 20, 2019
TripAdvisor Wi-Fi Plus is a new option to enable restaurants to offer free Wi-Fi to their guests in... Read More
Choice Hotels is the latest chain suffering data breach exposing customer details
News / Technology
Choice Hotels is the latest chain suffering data breach exposing customer details
By Linda Fox | August 19, 2019
Choice Hotels has suffered a security breach said to involve 700,000 customer records. It blames a... Read More
Business travel, part 3: How technology is improving risk management
News / Technology
Business travel, part 3: How technology is improving risk management
By Mitra Sorrells | August 19, 2019
Artificial intelligence and mobile technology are improving both the quality of risk management... Read More
GBTA convention digital identity frictionless travel
News / Technology
Could digital ID be the key to achieving a frictionless travel experience?
By Mitra Sorrells | August 19, 2019
Amadeus traveler ID innovation manager Laurent Conjat says digital identity is coming and will add... Read More
TUI eyes tours and activities opportunities, makes progress on digital platforms
News / Distribution
TUI eyes tours and activities opportunities, makes progress on digital platforms
By Linda Fox | August 16, 2019
TUI is not ruling out further acquisitions in the tours and activities space as it looks to grow its... Read More
BA-virtual-reality
News / Technology
British Airways boosts in-flight experience with virtual reality trial
By Linda Fox | August 16, 2019
The carrier is offering passengers on some flights in its first class cabin the chance to view films,... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More