Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Authorities bare teeth on travel data breaches for second time, announce large fine for Marriott
News / Online
Authorities bare teeth on travel data breaches for second time, announce large fine for Marriott
By Linda Fox | July 10, 2019
ICO, the information authority, plans to fine Marriott International more than £99 million for the... Read More
Few "travel innovations" get the thumbs up by corporate travelers on the go
News / Technology
Few "travel innovations" get the thumbs up by corporate travelers on the go
By Linda Fox | July 10, 2019
Research from CWT reveals how much business travelers like the technology they use versus how much... Read More
British Airways will "vigorously" defend position following huge fine for data breach
News / Online
British Airways will "vigorously" defend position following huge fine for data breach
By Linda Fox | July 8, 2019
The hack, believed to have started in June last year, involved information such as log-in information,... Read More
Forget tech - Hoteliers are struggling with the law
From Our Partners / Technology
Forget tech - Hoteliers are struggling with the law
By Renee Robbie - SiteMinder | July 8, 2019
This September, another European standard known as PSD2 (the second Payment Services Directive) and... Read More
Industry innovation: Insider perspectives on how to make hospitality better
Opinion / Technology
Industry innovation: Insider perspectives on how to make hospitality better
By Voyager HQ | July 5, 2019
While it’s certainly not guaranteed that the hospitality industry will maintain its decade-long period... Read More
My Method... Pegasus/Travel Tripper on using predictive analytics to find corporate business
News / Technology
My Method... Pegasus/Travel Tripper on using predictive analytics to find corporate business
By Alexander Ryll and Dean Ismael | July 4, 2019
Phocuswire asked Alexander Ryll and Dean Ismael of Pegasus/Travel Tripper to explain the thinking... Read More
Bringing on content and the network effect for GDS hotel platforms
News / Distribution
Bringing on content and the network effect for GDS hotel platforms
By Linda Fox | July 3, 2019
The global distribution companies have evolved away from their traditional airline focus to bring... Read More
salesforce-connected-customers
News / Online
Hang up the phone, travelers want a connected experience
By Linda Fox | July 2, 2019
The State of the Connected Customer report shows how much expectations of brands have changed.... Read More
Automated ticket and check-in is great, give me humans for everything else
News / Technology
Automated ticket and check-in is great, give me humans for everything else
By Kevin May | July 2, 2019
Airports and airlines often speak about bringing as much automation to airports as possible in a bid... Read More
Sabre broadens hospitality offerings with retail push, new lodging APIs
News / Technology
Sabre broadens hospitality offerings with retail push, new lodging APIs
By Jill Menze | June 27, 2019
At the Sabre Technology Exchange, the company detailed how hotels can benefit from its Intelligent... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More