Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

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Opinion / Technology
It's time to decide - standardize technology in activities, or not?
By Stephen Joyce - Rezgo | April 1, 2019
The sector is perhaps too far down the path with connectivity to be saved by standards, but a focused... Read More
In the green room at Phocuswright Europe with... Nadim El Manawy
Interview / Technology
In the green room at Phocuswright Europe with... Nadim El Manawy
By PhocusWire | April 1, 2019
Launched in early 2018, Arise uses distributed ledger technology to help hotels control the... Read More
booking-a-b-testing
News / Online
When right goes wrong for travelers in A/B website testing
By Linda Fox | March 29, 2019
A/B testing has become a big part of what online travel agencies do to introduce new functionality and... Read More
PSD2: How to maximize benefits and minimize the impact of 3DS and SCA on your travel company
From Our Partners / Technology
PSD2: How to maximize benefits and minimize the impact of 3DS and SCA on your travel company
By Worldpay | March 29, 2019
Urgent things to learn: a payment directive shall require new customer authentication to be applied to... Read More
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News / Technology
As Amadeus embarks on cloud journey, Expedia keeps it real
By Linda Fox | March 28, 2019
Amadeus has begun migrating services to the cloud beginning with its Master Pricer shopping... Read More
WEBINAR REPLAY! AI: No longer just a buzzword for airline growth
News / Technology
WEBINAR REPLAY! AI: No longer just a buzzword for airline growth
By PhocusWire | March 27, 2019
You hear a lot about AI today, but did you know that many airlines... Read More
Why hoteliers should jump on the personalization bandwagon
From Our Partners / Technology
Why hoteliers should jump on the personalization bandwagon
By Diane Merlino | March 27, 2019
While technology plays a critical role on the facilitation side, the primary push for personalization... Read More
Activity tech provider BookingKit secures multimillion-euro round
News / Technology
Activity tech provider BookingKit secures multimillion-euro round
By Kevin May | March 26, 2019
The investment in the Germany-based company comes just over a year after its Series B round from the... Read More
Mobile technology, customer acquisition among top challenges for ground transit operators
News / Technology
Mobile technology, customer acquisition among top challenges for ground transit operators
By Jill Menze | March 26, 2019
According to a survey from CellPoint Mobile, ground transit operators in the United States are... Read More
Rate parity issues continue to challenge hotels in key markets
News / Distribution
Rate parity issues continue to challenge hotels in key markets
By Linda Fox | March 25, 2019
OTA Insight's Annual Hotel Parity Review shows independent hotels and local chains are more likely to... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More