Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Q&A: Ritz-Carlton founder Horst Schulze on tech's role in luxury hotels
News / Technology
Q&A: Ritz-Carlton founder Horst Schulze on tech's role in luxury hotels
By Mitra Sorrells | September 3, 2019
Ritz-Carlton co-founder Horst Schulze shares his views on how the luxury category has changed, the... Read More
Hostelworld invests $3M in accommodation tech provider Tipi
News / Technology
Hostelworld invests $3M in accommodation tech provider Tipi
By Kevin May | September 2, 2019
The investment is the first major strategic initiative at Hostelworld since Gary Morrison took over as... Read More
thailand-tourism
News / Technology
How smart tourism developments in Thailand can help attract visitors
By Linda Fox | September 2, 2019
Investment in infrastructure - especially tech-led - is needed for Thailand to keep maintaining its... Read More
Sounding Off: Shiny and new doesn't always mean it's better
Interview / Technology
Sounding Off: Shiny and new doesn't always mean it's better
By PhocusWire | August 30, 2019
Revolutionary changes to how this industry operates are not always the best and most successful... Read More
How predictive analytics is helping airlines see through the clouds
Opinion / Technology
How predictive analytics is helping airlines see through the clouds
By Benjamin Cany - Amadeus | August 30, 2019
With so many business, sports and cultural events happening around the world, airlines have... Read More
Q&A: BCD Travel's Yannis Karmis on innovation, new tech, threats to legacy TMCs
News / Technology
Q&A: BCD Travel's Yannis Karmis on innovation, new tech, threats to legacy TMCs
By Mitra Sorrells | August 30, 2019
BCD Travel's senior vice president of product strategy and development, Yannis Karmis, discusses... Read More
Mews brings in $33M to help take hotel tech platform to U.S.
News / Technology
Mews brings in $33M to help take hotel tech platform to U.S.
By Kevin May | August 29, 2019
Battery Ventures is leading a $33 million Series B investment in the business, bringing its total so... Read More
Kudos Travel Technology and Amadeus partner to boost business travel offering
News / Technology
Kudos Travel Technology and Amadeus partner to boost business travel offering
By Linda Fox | August 28, 2019
The Australia-based company and Amadeus say they’re combining their technology and will bring new... Read More
adphoros-test-and-learn
Opinion / Technology
Are you really doing data-driven marketing or do you just think you are?
By Volkan Çağsal - Adphorus | August 28, 2019
By definition, data-driven marketing is the strategy of gathering and analyzing audience insights for... Read More
big-chair-kurt-ekert
Interview / Technology
In The Big Chair - Kurt Ekert of CWT
By Linda Fox | August 27, 2019
Kurt Ekert took the reins of CWT in April 2016. He has spent many years in the travel technology and... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More