Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

China's Letsfly to “go deep” into low-cost airline content
News / Technology
China's Letsfly to “go deep” into low-cost airline content
By Yeoh Siew Hoon – Web In Travel | May 30, 2023
The flight platform, which started in 2014, is now connected to 50 low-cost carriers and aims to... Read More
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
News / Technology
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
By Mitra Sorrells | May 30, 2023
Five travel brands are among the companies developing AI plugins accessible in both ChatGPT and all of... Read More
3 reasons why working with a cloud partner helps travel businesses
From Our Partners / Technology
3 reasons why working with a cloud partner helps travel businesses
By DataArt | May 29, 2023
Migrating to the cloud is an essential aspect of digital transformation for travel companies,... Read More
AI Insights: Generative AI in tour operating
News / Technology
AI Insights: Generative AI in tour operating
By PhocusWire | May 26, 2023
TUI Group's chief technology officer Pieter Jordaan answers our questions on how the company is... Read More
Travel’s ChatGPT adventure raises hopes and questions
News / Technology
Travel’s ChatGPT adventure raises hopes and questions
By Derek Catron | May 26, 2023
PhocusWire’s latest roundup of how travel companies are utilizing ChatGPT shows a wide range of... Read More
Zuzu Hospitality checks in with $9M in funding
News / Technology
Zuzu Hospitality checks in with $9M in funding
By Linda Fox | May 25, 2023
The round for the Singapore-based company was led by SoftBank Ventures Asia with Atinum Partners and... Read More
United deal with Apple to show flight info on locked iPhone
News / Technology
United deal with Apple to show flight info on locked iPhone
By Derek Catron | May 23, 2023
United customers will have real-time access to boarding passes, gate and seat numbers on iPhone lock... Read More
5 ways to fuel a winning customer experience in travel
From Our Partners / Technology
5 ways to fuel a winning customer experience in travel
By Allianz Partners | May 23, 2023
Travel companies can enhance the booking experience by combining superior technology with expert... Read More
ChatGPT plugins' potential impact on the travel booking experience
Opinion / Technology
ChatGPT plugins' potential impact on the travel booking experience
By Mario Gavira | May 22, 2023
Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface... Read More
Hopper, MakeMyTrip, Indicio on data security with ChatGPT
News / Technology
Hopper, MakeMyTrip, Indicio on data security with ChatGPT
By Mitra Sorrells | May 19, 2023
In PhocusWire’s latest Let’s Hear It! LinkedIn Audio event, industry leaders discuss how generative AI... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More