Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Google partners with Singapore Tourism Board for AI-powered guided tours
News / Technology
Google partners with Singapore Tourism Board for AI-powered guided tours
By Arvindh Yuvaraj - WebinTravel | May 11, 2023
Singapore Tourism Board is the first tourism partner globally in Google’s ARCore Early Access Program.... Read More
Emirates to invest $200M to boost sustainability efforts
News / Technology
Emirates to invest $200M to boost sustainability efforts
By Linda Fox | May 11, 2023
The carrier, which plans to invest the funds over three years, claims this is the biggest financial... Read More
MakeMyTrip adds Microsoft’s GPT tech for voice-assisted travel booking
News / Technology
MakeMyTrip adds Microsoft’s GPT tech for voice-assisted travel booking
By Mitra Sorrells | May 9, 2023
The India-based online travel agency says it will use the technology to introduce voice-assisted... Read More
Travel tech expands reach in hospitality schools
News / Technology
Travel tech expands reach in hospitality schools
By Derek Catron | May 9, 2023
A classroom tech revolution, accelerated by COVID and partnerships with travel leaders, means more of... Read More
New Expedia tech extends debate on attribute-based selling
News / Technology
New Expedia tech extends debate on attribute-based selling
By Kathryn Walson | May 8, 2023
For now, Expedia Group’s system does not enable customization of room attributes, such as location,... Read More
eDreams looks to Google Cloud for generative AI boost
News / Technology
eDreams looks to Google Cloud for generative AI boost
By Linda Fox | May 5, 2023
The online travel agency is part of Google's AI trusted tester program, which enables it to combine... Read More
Navan uses ChatGPT for travel spend analysis and management
News / Technology
Navan uses ChatGPT for travel spend analysis and management
By Linda Fox | May 4, 2023
The company, formerly TripActions, said it has used generative AI to develop Ava into a personal data... Read More
How ChatGPT levels the playing field for travel companies
News / Technology
How ChatGPT levels the playing field for travel companies
By Derek Catron | May 4, 2023
ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to... Read More
Lilium raises $100M toward goal of $250M
News / Technology
Lilium raises $100M toward goal of $250M
By Mitra Sorrells | May 4, 2023
Lilium went public via a SPAC in 2021 and raised $119 million last November, but the company’s stock... Read More
How more travel companies make “magic” with ChatGPT
News / Technology
How more travel companies make “magic” with ChatGPT
By Derek Catron | May 1, 2023
We've gathered information from more companies that are integrating ChatGPT, including Hospitable... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More