Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Why total profitability is the way forward for hotels
News / Technology
Why total profitability is the way forward for hotels
By Sabrina Jackson - Duetto | June 12, 2023
To achieve maximum profitability, hotels need to analyze a more comprehensive data set as revenue only... Read More
Uber unveils carbon saving initiatives for riders and drivers
News / Technology
Uber unveils carbon saving initiatives for riders and drivers
By Linda Fox | June 9, 2023
Actor Edward Norton joined the event, saying young people “should be mad,” while he also applauded... Read More
Guarding against bias in ChatGPT and travel’s AI tools
News / Technology
Guarding against bias in ChatGPT and travel’s AI tools
By Derek Catron | June 8, 2023
Jyotika Singh, the director of data science at Placemakr, talks about the benefits and pitfalls AI and... Read More
Embracing blockchain for enhanced security and efficiency in travel
From Our Partners / Technology
Embracing blockchain for enhanced security and efficiency in travel
By Ralf Usbeck - Chain4Travel | June 8, 2023
 With blockchain leading the way, the travel industry is poised for an era of innovation,... Read More
Pay for travel like a pro: Explore virtual payments
From Our Partners / Technology
Pay for travel like a pro: Explore virtual payments
By Sabre | June 7, 2023
Virtual payments are a vastly more secure and efficient way to make payments, creating opportunities... Read More
Priceline partners with Google to deploy generative AI
News / Technology
Priceline partners with Google to deploy generative AI
By Mitra Sorrells | June 6, 2023
Priceline will use the generative AI technology to create a new virtual travel assistant chatbot to... Read More
AI Insights: Generative AI's impact on the shopping experience
News / Technology
AI Insights: Generative AI's impact on the shopping experience
By PhocusWire | June 6, 2023
Amadeus chief technology officer Sylvain Roy answers our questions on how the company is working with... Read More
Iris launches venture arm to build hospitality tech ecosystem
News / Technology
Iris launches venture arm to build hospitality tech ecosystem
By Linda Fox | June 6, 2023
Iris Tech Ventures, spearheaded by Iris CEO Mark Horne, is targeting travel and hospitality startups... Read More
Capital One acquires digital concierge, Velocity Black
News / Technology
Capital One acquires digital concierge, Velocity Black
By Derek Catron | June 2, 2023
 Capital One is enhancing its travel offerings with the acquisition of Velocity Black.... Read More
Could non-personalization hold the key to retailing success for airlines?
From Our Partners / Technology
Could non-personalization hold the key to retailing success for airlines?
By Sabre | May 31, 2023
Arguably the biggest challenge facing the airline industry centers around how to put the traveler at... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More