Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Peakwork acquired by Constellation Software
News / Technology
Peakwork acquired by Constellation Software
By Linda Fox | April 17, 2023
Germany-based Peakwork joins Constellation’s Vela Software division, one of six that focus on travel,... Read More
Journera TripSignals
News / Technology
Journera debuts TripSignals platform to connect travel data
By Derek Catron | April 14, 2023
Journera CEO Jeff Katz sees benefits for travelers as well as the airlines and hotels that want their... Read More
OTA Insight: Hotels could piggyback off rentals' demand data
News / Technology
OTA Insight: Hotels could piggyback off rentals' demand data
By Linda Fox | April 13, 2023
OTA Insight has delved into its data to find that hotel revenue managers can pick up early demand... Read More
STARTUP STAGE: HostAI creates AI-powered direct marketing for independent travel brands
Interview / Technology
STARTUP STAGE: HostAI creates AI-powered direct marketing for independent travel brands
By Mitra Sorrells | April 13, 2023
HostAI uses artificial intelligence to develop marketing strategies to drive direct revenue... Read More
American Airlines op-ed
Opinion / Technology
Taking the long view of American Airlines’ NDC strategy
By Jeff Klee - AmTrav | April 12, 2023
Although its recent actions have left many wondering if American Airlines is trying to kill... Read More
Airlines brace for summer chaos as wider tech issues remain
News / Technology
Airlines brace for summer chaos as wider tech issues remain
By Linda Fox | April 11, 2023
Schiphol Airport is capping its passenger numbers at 66,000 per day in May while Lufthansa said in... Read More
terrapay-virtual-cards-sponsored
From Our Partners / Technology
Leveraging innovation to solve pain points in B2B travel payments
By Koert Grasveld - TerraPay | April 11, 2023
TerraPay's vice president of payments explains how virtual cards and other innovative payment products... Read More
ChatGPT with phone
Opinion / Technology
ChatGPT means radically improved travel sales conversion
By Terry Jones | April 7, 2023
Travelocity founder Terry Jones says his past work creating Wayblazer makes him confident ChatGPT and... Read More
Flybondi Argentina
News / Technology
Flybondi, TravelX partner to issue tickets as an NFT
By Derek Catron | April 6, 2023
Flybondi passengers that activate the NFT version of their ticket can transfer or sell the ticket up... Read More
Expedia adds ChatGPT for travel planning in iOS app
News / Technology
Expedia adds ChatGPT for travel planning in iOS app
By Mitra Sorrells | April 4, 2023
While the integration of ChatGPT has happened in a matter of weeks, CEO Peter Kern says it has been... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More