Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Travel's journey through the generative AI platform shift
Opinion / Technology
Travel's journey through the generative AI platform shift
By Mario Gavira | January 16, 2024
Mario Gavira discusses whether we're in the midst of a pivotal moment that will see the rise of a new... Read More
How technology can help airlines meet traveler expectations
Opinion / Technology
How technology can help airlines meet traveler expectations
By Andrew Wilcock - Accelya | January 12, 2024
With the aviation industry continuing to chart its course to recovery, it's critical airlines adopt... Read More
Kayak sees 15X increase in aircraft filter usage following Alaska Airlines incident
News / Technology
Kayak sees 15X increase in aircraft filter usage following Alaska Airlines incident
By Morgan Hines | January 11, 2024
Travelers are exercising caution and using tools like Kayak’s aircraft filter when looking to book... Read More
Record online direct bookings are driving innovation in hospitality, survey finds
News / Technology
Record online direct bookings are driving innovation in hospitality, survey finds
By Morgan Hines & Derek Catron | January 11, 2024
The hotel industry is making strides when it comes to digitalization, but there's still plenty of room... Read More
Travel tech isn’t cheap. Falling behind may be even costlier
News / Technology
Travel tech isn’t cheap. Falling behind may be even costlier
By Derek Catron | January 9, 2024
Given the growing importance and availability of data, experts say it’s more important than ever for... Read More
Gray Dawes Group acquires travel management company VCK Travel
News / Technology
Gray Dawes Group acquires travel management company VCK Travel
By Linda Fox | January 8, 2024
Gray Dawes Group, a U.K.-based corporate travel management specialist, has made its third acquisition... Read More
Operto acquires guest experiences tech provider Dack
News / Technology
Operto acquires guest experiences tech provider Dack
By Linda Fox | January 8, 2024
The acquisition of Dack follows Operto's acquisition of VRScheduler in 2021 and STAYmyway in 2022.... Read More
2024 Vision: Tech trends that will revolutionize travel and hospitality
From Our Partners / Technology
2024 Vision: Tech trends that will revolutionize travel and hospitality
By Amelia Woolard - Bloomreach | January 8, 2024
Personalization, artificial intelligence and conversational commerce can unlock new opportunities for... Read More
AI platform translates hotel guests’ speech into actionable data and insights
News / Technology
AI platform translates hotel guests’ speech into actionable data and insights
By Arvindh Yuvaraj - WebinTravel | January 5, 2024
Founded in 2019, Aiello has three products that work together and use artificial intelligence to... Read More
Travel Counsellors acquires travel tech platform Planisto
News / Technology
Travel Counsellors acquires travel tech platform Planisto
By Morgan Hines | January 4, 2024
The acquisition will not only strengthen Travel Counsellors’ talent and tech, but will help to... Read More
Sponsored Content
From Our Partners
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More