Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Understanding ChatGPT for tourism and hospitality
News / Technology
Understanding ChatGPT for tourism and hospitality
By PhocusWire | April 28, 2023
Learn more about how to use ChatGPT, examples of applications, risks to consider and what to expect in... Read More
Generative AI and ChatGPT: What it means for tourism and hospitality
Event / Technology
Generative AI and ChatGPT: What it means for tourism and hospitality
April 27, 2023
In this webinar, Phocuswright and Miles Partnership will provide valuable insights on the essential... On Demand
Fixing the digital trust issue in ChatGPT for travel
News / Technology
Fixing the digital trust issue in ChatGPT for travel
By Mitra Sorrells | April 27, 2023
Experts in the field of decentralized identity say verifiable credentials combined with a... Read More
Ixigo technology chief on AI, ChatGPT and their potential
News / Technology
Ixigo technology chief on AI, ChatGPT and their potential
By Linda Fox | April 25, 2023
Mobile-driven Ixigo has made a string of acquisitions and investments in recent years, adding... Read More
How optimizing operations can help air industry decarbonize
Opinion / Technology
How optimizing operations can help air industry decarbonize
By Yann Cabaret - SITA | April 21, 2023
By looking to existing and emerging technologies to optimize operations to decrease emissions,... Read More
ChatGPT in the business travel world
News / Technology
ChatGPT in the business travel world
By Linda Fox | April 21, 2023
The corporate travel world is considering how it might boost productivity internally as well as the... Read More
Sustainable travel awareness grows but will action follow?
News / Technology
Sustainable travel awareness grows but will action follow?
By Linda Fox | April 20, 2023
Thrust Carbon has just extended its partnership with CWT and is now providing the travel management... Read More
chatgpt laptop
News / Technology
ChatGPT: A chatty dozen of travel tools and services
By Derek Catron | April 18, 2023
Travel companies are using ChatGPT for everything from personalized itinerary recommendations to... Read More
Worldline tests metaverse as new channel for hotel sales
News / Technology
Worldline tests metaverse as new channel for hotel sales
By Mitra Sorrells | April 18, 2023
Worldline has created a virtual “shopping mall” in Decentraland, and a luxury hotel in Switzerland is... Read More
mckinsey-investment-patterns-pcw
From Our Partners / Technology
McKinsey analysts on investment patterns in travel
By PhocusWire | April 18, 2023
McKinsey partner Nina Wittkamp and associate partner Evgeni Kochman explain the trends they have seen... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More