Kudos Travel Technology is partnering with Amadeus to improve systems for travel agents as well as business travelers.
The Australia-based company and Amadeus say they’re combining their technology and will bring new developments to market.
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As part of the partnership, Kudos has released a passport scanning feature within its platform which enables passports to be “uploaded, validated and synchronized” to booking tools as well as the GDS and other third party systems.
Brisbane-based Kudos has also started piloting its own a natural language application ‘Zeus’, which enables access to profiles, real-time alerts and where travelers are via machine learning.
Phil Rasmussen, managing director at Kudos Travel Technology, says: “Natural language, in particular voice, is the next frontier in human-computer interaction and we’re leveraging that within our platform to simplify the customer experience.”
He adds that the Amadeus partnership will mean improved solutions for travel agents.