Uber has redefined the B2C payment experience for consumers and, over time, that expectation of simplicity and ease of use will also impact B2B payments, according to Anthony Hynes, managing director of
eNett International.
In the latest video interview with Tnooz's senior editor Kevin May, Hynes said:
"One the greatest innovations is not necessarily a new payment type but a new payment experience, and that's Uber. It's a simple concept, the idea that you can just get in and out of a car in traffic without having to pull out a card or be told that the guy can't take cards today because his machine is not working. It's a new customer experience driven by the payments experience."
The interview covers how future advances in payment technology can be used to bring additional value to the travel industry.
Topics touched on in the interview include:
- How data embedded in transactions could enable more tailored commercial agreements;
- Advancements in product capability in B2B;
- The evolution of Virtual Account Numbers (VANs) in the travel industry
NB: This interview appears here as part of Tnooz's sponsored content initiative.
See also:
What’s the deal with travel industry payments? (June 2016) [VIDEO] [SPONSORED]
Four payment habits which are eating into agency margins (July 2016)[SPONSORED]