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AI-powered, human-led: Scaling trust in travel
By Andrés Spitzer, Civitatis
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May 26, 2026
AI may power travel’s next operating model, but trust will depend on human judgment, empathy and connection as automation reshapes the traveler experience.
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PhocusWire's travel tech news briefs: Virgin Atlantic, GetYourGuide, ATPCO and more...
By PhocusWire
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April 24, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.
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News
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AI's potential to drive digitalization in tours and activities
By Linda Fox
|
March 16, 2026
During a session at ITB Berlin, executives from Civitatis, Expedia Group and Nezasa discussed where AI could have the most impact on tours and activities.
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PhocusWire's weekly travel tech news briefs: Hilton, Navan, Civitatis and more...
By PhocusWire
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January 16, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.
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Online
Rappi's travel play in Latin America: Loyalty, personalization and AI
By Abby Crotty
|
January 8, 2026
Guido Becher, global head of travel at Rappi, outlines the super app's views on travel opportunities and challenges across the region.
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Inside Latin America’s digital shift in tours, activities and experiences
By PhocusWire
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January 6, 2026
With travelers increasingly booking online and prioritizing memorable activities over traditional products, Latin America presents both enormous opportunity and unique complexity.
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Architecture, pace, culture: Navigating travel's AI transition
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