Tour Operator


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LIVE BLOG: Impact of coronavirus on the travel industry
By PhocusWire | April 6, 2020
PhocusWire's live blog is charting official announcements from travel brands, reports via our own family of media outlets and news from around the web. Read More
News | Online
Loyalty in travel during a time of fear starts with the refund
Loyalty in travel during a time of fear starts with the refund
By Matt Walker - LikeWhere  | April 1, 2020
The refund process for travel brands, at a moment when the operational parts of a business are in overdrive, is going to expose the culture of many brands, in the coming days. Read More
Opinion | Online
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Travel intermediaries look to regulators for help with airline refunds
By Linda Fox | March 27, 2020
ECTAA, a body representing European agents and operators, is urging the European Commission to take action on airlines not refunding tickets. Read More
News | Distribution
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Youth and student travel sector looks to previous crises for coronavirus recovery clues
By Linda Fox | March 25, 2020
In its latest analysis of the business impact of COVID-19, WYSE says that although every crisis is different, longer term youth and student travel was less impacted by the financial crash than... Read More
News | Distribution
"What just happened?" - Tours and activities come to grips with coronavirus
"What just happened?" - Tours and activities come to grips with coronavirus
By Jill Menze | March 20, 2020
The date February 23, 2020, marked a significant turning point for some tours and activities brands. Read More
News | Distribution
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TUI alters forecast for 2020, 737 MAX grounding bites but digital investment continues
By Linda Fox | February 11, 2020
The tour operator estimated earnings before interest and income tax of between €850 million and €1,050 billion for the full year ending December 2020. Read More
News | Distribution
How I Got Here, episode 23 - Stephan Ekbergh of Travelstart
How I Got Here, episode 23 - Stephan Ekbergh of Travelstart
By PhocusWire | February 6, 2020
Mozio's David Litwak and Kevin May from PhocusWire are joined by Stephan Ekbergh, founder and CEO of Travelstart, the South Africa-based online travel agency. Read More
Interview | Online
OYO acquires TUI's rental tour operating business
OYO acquires TUI's rental tour operating business
By Kevin May | February 3, 2020
The move comes as part of a sale that began in December 2019 when Germany-based E-Domizil acquired Wolters Reisen from TUI Group for an undisclosed fee. Read More
News | Online
As web cookies fade, travel brands must create a robust identity strategy
As web cookies fade, travel brands must create a robust identity strategy
By Charles Mi - Adara  | January 31, 2020
Recent announcements and others expected in the coming months could diminish cookie volume online - so travel brands need to evaluate new methodologies for personalization and consumer insights. Read More
Opinion | Online
Furthering its digital ambitions, Lonely Planet launches experiences
Furthering its digital ambitions, Lonely Planet launches experiences
By Linda Fox | January 23, 2020
Lonely Planet Experiences launches via a partnership with Intrepid Travel to offer day and multi-day sustainable tours. Read More
News | Online
Travel and tourism organizations push for action on climate emergency
Travel and tourism organizations push for action on climate emergency
By Linda Fox | January 15, 2020
Travel companies and organizations have joined forces to take steps to reduce carbon emissions, while a report assesses the total impact of a holiday from transport to food. Read More
News | Distribution
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ToursByLocals survives decade of bootstrapping, raises $33M to accelerate growth
By Steven Lerner | January 13, 2020
Tritium Partners is leading the investment and is receiving a minority equity stake in the company. Read More
News | Distribution
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In The Big Chair - Justin Francis of Responsible Travel
By Linda Fox | January 7, 2020
The online travel agency was one of the first to offer carbon offsetting in 2002, just a year after co-founder Justin Francis created the brand with Harold Goodwin. Read More
Interview | Online
The digital travel revolution, next-gen consumers and the role of insurance
The digital travel revolution, next-gen consumers and the role of insurance
By PhocusWire | January 6, 2020
Over the course of two interviews, PhocusWire spoke to Beth Godlin, president at the Aon Travel Practice, about a wide range of issues in the travel industry. Read More
From Our Partners | Technology
Travel tech: A glimpse into the future
Travel tech: A glimpse into the future
By PhocusWire | December 24, 2019
Travel Technology Europe is back for its 17th year on February 26-27, 2020, and will once again be offering visitors a glimpse into the future of travel marketing, booking and technology.  Read More
From Our Partners | Technology
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