Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

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News / Distribution
TAKE A SURVEY: The outlook for tours and attractions
By PhocusWire | September 19, 2022
Phocuswright and Arival are conducting a survey on the outlook for tours, experiences and attractions. Read More
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News / Online
Intrepid Travel acquires Australian tour operator Joob
By Kathryn Walson | September 13, 2022
Australia-based Intrepid Travel says the acquisition will bolster the growth of its DMC in Australia, which was created in 2021. Read More
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Interview / Technology
STARTUP STAGE: Chain4Travel prepares to launch blockchain run by travel industry
By Kathryn Walson | August 26, 2022
Founded by Peakwork CEO Ralf Usbeck, Chain4Travel is the facilitator of the Camino consortium blockchain and has more than 50 supporters from the travel industry. Read More
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News / Technology
Is travel taking the wrong approach to personalization?
By Linda Fox | August 17, 2022
Personalization in travel should be about creating segments from individuals, not the other way around. Read More
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News / Technology
Can a chatbot alone manage travel disruptions?
By Kathryn Walson | August 3, 2022
While chatbot technology in travel has evolved, it can't replace everything a live agent can accomplish. Read More
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News / Distribution
Tour operators frustrated with new national parks reservation system
By Nicole Edenedo - Travel Weekly | July 27, 2022
A well-intended measure to promote sustainability is backfiring, causing tour operators to lose bookings. Read More
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Interview / Startups
VIDEO: Travel Ledger - Launch pitch at Phocuswright Europe 2022
By PhocusWire | July 15, 2022
Travel Ledger is a billing and settlement platform for easy payments between travel buyers and suppliers. Read More
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News / Online
VIDEO: Go City and Withlocals on trends and challenges for activities and attractions
By PhocusWire | July 7, 2022
The two companies agree staffing is one of the biggest challenges facing both attractions and experience providers. Read More
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News / Startups
Journee lands £1.75M for mystery trip service
By Linda Fox | June 28, 2022
Founded in 2019, Journee matches travelers with "mystery" trips by collecting their preferences around budget, dates, location and experiences. Read More
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News / Online
Gondola acquires Tour Boogie to help tour companies reach customers directly
By Kathryn Walson | June 24, 2022
With Tour Boogie’s software, Gondola will help tours and activities providers increase direct bookings. Read More
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News / Technology
Travel industry sees marketing potential in web3
By Linda Fox | June 9, 2022
Travel marketers are keen to explore technologies such as the metaverse, AI and NFTs. Read More
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News / Online
Beyonk, BookingHound join forces for U.K. experiences platform
By Jill Menze | May 27, 2022
Beyonk has acquired BookingHound in a “deal aimed to create the largest experiences booking platform in the U.K.” Read More
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Interview / Online
In The Big Chair - Bruce Poon Tip of G Adventures
By Jill Menze | May 25, 2022
Bruce Poon Tip founded small group adventure travel company G Adventures in 1990 and leads as CEO still today. Read More
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News / Online
Intrepid Travel funnels $7.85M into Australian eco-friendly cabin provider
By Jill Menze | May 10, 2022
With the investment, off-grid accommodations provider CABN plans to grow from 11 sustainable cabins to more than 70 across the country. Read More
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News / Technology
ALERTS: New deals, products, partnerships and hires in digital travel
By PhocusWire | May 6, 2022
The backbone of the travel, tourism and hospitality industry is powered by technology and digital services. Here we capture new deals and partnerships, product launches and important hires all in one... Read More