Tour Operator


voice-search-marketing
Why voice is the travel marketers’s next destination
By Joel Davis - Mighty Social  | November 20, 2019
A new voice-enabled era for travel is coming, and now is the time for brands to take advantage of it. Read More
Opinion | Technology
tour-operators-machine-learning
Why are tour operators neglecting machine learning?
By Nigel Beighton - chief information officer, Atcore  | November 13, 2019
Machine learning is underused in the travel industry, yet it could significantly improve efficiency. Read More
Opinion | Technology
hotel-distribution-thomas-cook
Surviving Thomas Cook: Damage to hotel ecosystem shows distribution mix is vital anywhere
By Douglas Green - Duetto  | October 17, 2019
For those hotels now in the eye of the Thomas Cook storm, better days could lie ahead if they get more strategic with their channel distribution. Read More
Opinion | Distribution
When it comes to LiDAR and the opportunities in travel, Elon Musk is wrong
When it comes to LiDAR and the opportunities in travel, Elon Musk is wrong
By Sam Kamel - iinside  | October 9, 2019
Rather than dramatically ringing the death knell for LiDAR, Musk's comments earlier this year merely underscore the fact that LiDAR has an awareness issue, no pun intended. Read More
Opinion | Technology
The influencer marketing metrics travel brands are missing
The influencer marketing metrics travel brands are missing
By Rachel Jean-Firchau - Nativo  | October 4, 2019
Influencers aren’t publishers, they’re people. While they might have incredible reach, most are focused on awareness and storytelling, not on driving bookings or conversions. Read More
Opinion | Online
impala-11-million-investment-2
Impala checks in with $11M investment to scale up hotel data platform
By Kevin May | October 2, 2019
The U.K.-based company was launched in 2017 and had previously raised $1.8 million in April 2018. Read More
News | Technology
What the travel sector can learn from the demise of Thomas Cook
What the travel sector can learn from the demise of Thomas Cook
By Sooho Choi - Publicis Sapient  | September 26, 2019
Unlike the leading OTAs or the low-cost airlines whose business models necessitated digital capability to reduce cost, Thomas Cook was unable to find the omnichannel strategy that represented... Read More
Opinion | Online
Thomas Cook's digital strategy - great ideas that came too late
Thomas Cook's digital strategy - great ideas that came too late
By Kevin May | September 23, 2019
Years after when a serious strategy should have been considered, Thomas Cook finally hired its first chief digital officer in the shape of Marco Ryan. He was in the job less than 12 months. Read More
News | Online
Thomas Cook collapses after investors pull the plug on survival package
Thomas Cook collapses after investors pull the plug on survival package
By Kevin May | September 22, 2019
Plenty of factors have led to the tour operating giant's demise, including its failure, at crucial times, to grasp the complexities of IT and the wider digital world. Read More
News | Technology
Return on Ethics - abandoning high‐pressure sales tactics can make travel marketing better
Return on Ethics - abandoning high‐pressure sales tactics can make travel marketing better
By Parry Malm - Phrasee  | September 2, 2019
Natural anxieties about travel make consumers particularly susceptible to pressure tactics, with the invisible hand of the market pushing the envelope (perhaps a little further than it should have). Read More
Opinion | Online
TUI eyes tours and activities opportunities, makes progress on digital platforms
TUI eyes tours and activities opportunities, makes progress on digital platforms
By Linda Fox | August 16, 2019
TUI is not ruling out further acquisitions in the tours and activities space as it looks to grow its holiday experiences division further. Read More
News | Distribution
STARTUP STAGE: GreatGuides wants adventure travel guides to control their own destiny
STARTUP STAGE: GreatGuides wants adventure travel guides to control their own destiny
By Jill Menze | August 6, 2019
GreatGuides is a marketplace to connect adventure travelers with adventure guides. Guides create and control their itineraries and pricing and keep up to 90% of trip fees. Read More
Interview | Online
laterooms-malvern-collapse
Two-decade-old hotel website LateRooms faces financial collapse
By Linda Fox | August 2, 2019
The LateRooms brand, which is part of the Malvern Group and is currently facing financial difficulties, has somewhat of a checkered back story. Read More
News | Online
dolphin-dynamics-acquires-travelwire
Travelport sells Travelwire brand to Dolphin Dynamics
By Linda Fox | July 17, 2019
U.K-based Dolphin Dynamics is looking to boost its presents in the Nordics through the acquisition of Travelwire from Travelport. Read More
News | Technology
Flywire payment complexities tours and activities
Q&A: Payment complexities in the growing tours and activities sector
By Mitra Sorrells | June 28, 2019
Flywire's Colyn Smyth discusses some of the challenges related to payments in the tours and activities space. Read More
News | Online