CEO Spotlight: David Woolenberg of Duetto

Duetto

David Woolenberg joined Duetto as chief revenue officer in 2018 and was promoted to president and CEO in January 2020. Prior to Duetto, Woolenberg spent more than 15 years in various leadership positions at Digital River, a global e-commerce solutions company.

Duetto, which was acquired by GrowthCurve Capital in June, offers technology to simplify hotel operations and boost revenue, with more than 6,000 hotels and resort properties using its solutions.

The hospitality industry is in the midst of a transition from legacy, on-property technology to cloud-based solutions that drive efficiency and personalization at scale.

Founded in 2012, San Francisco-based Duetto provides hotels and resorts with cloud-based software to optimize and automate pricing, forecasting and group business products to drive revenue, demand and guest experience.

The company said more than 6,000 properties in more than 60 countries use its applications, including GameChanger for pricing, ScoreBoard for intelligent reporting, BlockBuster for contracted-business optimization and OpenSpace (formerly MiceRate) for revenue management of meeting and event spaces.

In June, private equity firm GrowthCurve Capital acquired Duetto for an undisclosed amount from affiliates of Warbug Pincus and other shareholders.

In a wide-ranging interview with PhocusWire editor in chief Mitra Sorrells, Duetto CEO David Woolenberg discussed the acquisition and how it is helping to accelerate Duetto’s investments in innovation and specifically its use of artificial intelligence.

“We have a very data rich business and that data is something that we can do more things with in terms of AI,” he said.

Woolenberg also shared views on hospitality technology more broadly, the need to solve the fragmentation problem and how the company’s start in the casino space has given it an advantage in understanding the total revenue opportunity.

Listen to or watch the full interview below.