alt="duve-chatgpt-guest-communication"  title="duve-chatgpt-guest-communication"
News / Technology
Duve to launch ChatGPT tool for guest communications
By Linda Fox | March 27, 2023
The company, which plans to launch DuveAI in the second quarter of this year, says it will enable “hoteliers and hosts to interact with their guests like never before.” Read More
 alt="amadeus-traveler-tribes-cwtl"  title="amadeus-traveler-tribes-cwtl"
From Our Partners / Online
Serving the hotel guest of the future
By Francisco Pérez-Lozao Ruter - Amadeus Hospitality | March 27, 2023
With the right data and an open, connected ecosystem, hoteliers can meet the needs of travelers across every step of their journey. Read More
 alt="amadeus-traveler-tribes"  title="amadeus-traveler-tribes"
From Our Partners / Online
Understanding traveler preferences for the next decade
By PhocusWire | March 14, 2023
Amadeus explains its Traveler Tribes 2033 report that identifies unique segments of consumers and the attitudes and behaviors that will shape their travel buying decisions in the next decade.   Read More
 alt="OTA Insight STR data competitive edge"  title="OTA Insight STR data competitive edge"
News / Technology
OTA Insight unveils platform with hotel and vacation rental data
By Kathryn Walson | March 6, 2023
With the addition of STR data, the Rate Insight+ platform gives hoteliers a complete picture of their competitive landscape and enables them to improve pricing decisions, according to OTA Insight. Read More
 alt="Digital divid pymnts"  title="Digital divid pymnts"
News / Online
Digital divide grows in travel industry, study finds
By Kathryn Walson | March 1, 2023
A new report shows that high-income and mid-income consumers are 1.5 times as likely as low-income consumers to go online to plan vacations and book travel and accommodations. Read More
 alt="bd4-winds-down"  title="bd4-winds-down"
News / Technology
Data and personalization business BD4 shutting up shop
By Linda Fox | February 16, 2023
A statement from Dnata Travel and BD4’s founders says the decision was made following a strategic and commercial review looking at market conditions and growth prospects. Read More
 alt="travel Santorini"  title="travel Santorini"
Opinion / Online
January bookings indicate growing traveler confidence for 2023
By Melanie Brown - Key Data | February 13, 2023
Vacation rental bookings made in the first three weeks of January saw a dramatic increase compared with 2022.  Read More
 alt="travel searching with map"  title="travel searching with map"
Opinion / Online
From AI to Google: 5 truths for travel marketers in 2023
By Jared Alster - Dune7 | February 8, 2023
Generative AI can be a friend - or a foe - and don't look for Google to be unseated as the top search engine for travelers. Read More
 alt="amadeus-tribes-2033"  title="amadeus-tribes-2033"
News / Technology
Future traveler segments and the forces forging them
By Linda Fox | February 7, 2023
A new Amadeus study defines different groups of travelers and gauges their attitudes toward travel in 2033. Read More
 alt="session-replay-lawsuits"  title="session-replay-lawsuits"
News / Online
Wave of class action lawsuits provide warning for travel brands
By Mitra Sorrells | February 2, 2023
Spirit and Jetblue airlines and Carnival Corporation are among the brands hit recently with class action lawsuits related to their use of session replay software. Read More
 alt="sita-2022-airline-it-trends"  title="sita-2022-airline-it-trends"
News / Technology
Airlines plan tech investment boost to drive efficiency
By Linda Fox | January 31, 2023
The latest SITA report on aviation technology reveals investment priorities including cybersecurity initiatives and cloud services. Read More
 alt="Similarweb December report"  title="Similarweb December report"
News / Online
Tripadvisor, Airbnb, Expedia, web traffic bodes well for 2023
By Derek Catron | January 24, 2023
New report from Similarweb suggests visits to the biggest online travel agencies in December increased enough on both a monthly and yearly basis to keep "revenge travel" going into the new year. Read More
 alt="first-party-data-personalization"  title="first-party-data-personalization"
Opinion / Online
How travel brands can activate first-party data
By Dave Goulden - Sojern | January 23, 2023
Travel companies need to prepare for cookies going away and learn to use first-party data in sophisticated ways to create a personalized customer experience. Read More
 alt="mydigitaloffice-acquisition"  title="mydigitaloffice-acquisition"
News / Technology
MyDigitalOffice acquires business intelligence solution InTouch Data
By Derek Catron | January 20, 2023
Australia-based InTouch, founded in 2001, offers a user-friendly platform that captures a hotel's revenue streams in one place and helps owners and operators make profitable decisions. Read More
 alt="datalex-airline-tech-report"  title="datalex-airline-tech-report"
News / Technology
Airline retail and travel tech trends for 2023
By Mitra Sorrells | January 13, 2023
Research from Datalex finds airlines are prioritizing investments and strategies that enable modernized retailing, including moving away from legacy technology, increased use of artificial... Read More