Analytics


Getting out of the way of "innovation" in travel
Getting out of the way of "innovation" in travel
By Linda Fox | June 26, 2019
Amazon Web Services believes the travel industry is stuck in silos and an “old way of thinking about IT”, with disparate systems that don’t talk to each other. Read More
News | Technology
Cendyn Accel-KKR investment
Cendyn eyes growth and acquisitions, transitions leadership with Accel-KKR investment
By Mitra Sorrells | June 20, 2019
The hospitality tech supplier is making plans to grow on the heels of an equity investment from Accel-KKR and under the leadership of new president Tim Sullivan. Read More
News | Technology
In The Big Chair LIVE - Mat Orrego of Cornerstone
In The Big Chair LIVE - Mat Orrego of Cornerstone
By Kevin May | June 18, 2019
Alongside running CIS since 1992, Orrego is an active supporter of the travel startup world through his work with RunUp Labs and as a regular and vocal judge at pitch competitions. Read More
Interview | Technology
internet-trends-2019-meeker
Mary Meeker's annual report: Growing giants, next-gen data and super apps
By Linda Fox | June 17, 2019
Many in the digital and wider industrial world await Mary Meeker’s annual trends report with anticipation for what can be expected for their sector. We look at the travel-related elements. Read More
News | Online
Are your demand channels taking more than commission?
Are your demand channels taking more than commission?
By Chinmai Sharma - DHISCO  | May 31, 2019
Let me start by getting something out of the way: commissions in hospitality distribution are fair. Read More
From Our Partners | Distribution
VIDEO: RateGain on getting Smart with distribution
VIDEO: RateGain on getting Smart with distribution
By PhocusWire | May 29, 2019
When hospitality brands and intermediaries consider what is happening in other sectors and how the status quo is effectively the same as it was years ago, then the "zero innovation" argument might be a... Read More
From Our Partners | Technology
Using tech to overhaul one of the most troublesome parts of the travel experience
Using tech to overhaul one of the most troublesome parts of the travel experience
By Mitra Sorrells | May 8, 2019
Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional customer service for the nearly 90 million passengers that pass through it each year.   Read More
News | Technology
sounding off travel mistakes
Sounding Off: A financial downturn could fuel the power of the platforms
By PhocusWire | April 26, 2019
Platforms may continue to dominate but downturns often see the emergence of new players to take on the existing giants at their own game. Read More
Interview | Online
Travel recession opinion MMGY Clayton Reid part 2
It's time to call it - we are heading for a travel recession, part 2
By Clayton Reid - MMGY Global  | April 26, 2019
In part two of his analysis of the economic outlook for travel, MMGY Global CEO Clayton Reid offers advice on how to prepare for a downturn. Read More
Opinion | Online
Travel recession opinion MMGY Clayton Reid
It's time to call it - we are heading for a travel recession, part 1
By Clayton Reid - MMGY Global  | April 24, 2019
MMGY Global CEO Clayton Reid sees a looming slowdown that will impact travel. The first part of his analysis explains why this has come about. Read More
Opinion | Online
hilton-sabre-hotels-ITB
Hotel experts warn data should not just be considered a "hobby"
By Linda Fox | March 14, 2019
Hotel experts talk about the role of AI in improving the guest experience, with words of warning to consider. Read More
News | Technology
Booking.com pivots BookingSuite into a hotel tech app store
Booking.com pivots BookingSuite into a hotel tech app store
By Kevin May | March 6, 2019
The BookingSuite App Store is a collection of currently 45 different services provided by software companies in the industry that cover a range of tools to help hoteliers with their day-to-day... Read More
News | Technology
In the Big Chair - Patrick Bosworth of Duetto
In the Big Chair - Patrick Bosworth of Duetto
By Linda Fox | March 6, 2019
Learning the trade at a number of hotels and resorts in the mid-2000s, the often outspoken Patrick Bosworth co-created Duetto in 2011 in the U.S. Read More
Interview | Technology
Fornova buys hospitality intelligence platform HotelsBI
Fornova buys hospitality intelligence platform HotelsBI
By Kevin May | March 4, 2019
HotelsBI was created in January 2016 by Leon Vaidman and includes tools for hotels to increase direct bookings and retain customers. Read More
News | Distribution
Why customer data platforms hold immense potential for travel companies
Why customer data platforms hold immense potential for travel companies
By Jim Price - MParticle  | February 13, 2019
For travel companies, a CDP can add significant agility and resilience to infrastructure and organization, reduce operating costs and provide the necessary controls for proper data governance. Read More
Opinion | Technology