Analytics

Called Accelerate, Viator’s new program allows tour operators to pay to boost their visibility. Some are questioning the strategy. Read More

Digitally savvy customers have been trained to expect a new level of service from online retailers and airlines stand to lose out when it comes to discretionary spend, says Alex Cruz. Read More

The IBM Environmental Intelligence Suite combines weather data, carbon accounting capabilities, artificial intelligence and more. Read More

Trends and considerations for hospitality professionals focused on sales, marketing, operations and revenue management. Read More

The U.S.-based company has won the backing from lead investor and growth equity company WestCap. Read More

Despite hoteliers across the globe eager to capitalize on recovery efforts, strategic decision-making is more difficult in a post-pandemic world than ever before. Read More

As Klook marks seven years since its launch, chief commercial officer Wilfred Fan shares the company's COVD recovery strategy and future plans. Read More

Even with the looming threat of Big Tech hanging over the technical capabilities of travel brands to target consumers in a destination, brands still have plenty of tactics at their disposal. Read More

The companies will present their services in series of head-to-head battles at the in person event, which takes place later this month. Read More

For an annual membership fee of €25, StayTick says its members save up to 25% on bookings at more than 500,000 hotels worldwide. Read More

Travel CTOs have had to acquire new skills, upend their priority list and think carefully about how to combine new tech with legacy systems and practices, for maximum efficiency. Read More

This Michigan airport is using a system that notifies stakeholders if wait times exceed 25 minutes and if the queue has hit capacity.  Read More

SendSquared will put the seed funding toward product development and expanding its sales, marketing and product teams. Read More

Founded in 2018, Wheel the World’s site offers accommodations, things to do and trips in more than 50 destinations worldwide. Read More

Building a strategy that isn’t solely reliant on IP address is a smart investment in the future, especially for travel organizations that use location data for targeting and information-gathering. Read More