Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Emirates virtual reality cabin tour
News / Technology
Emirates customers can now use VR to explore plane cabins
By Mitra Sorrells | July 6, 2018
Passengers flying on Emirates can now use virtual reality to explore seat options and cabin amenities.... Read More
Airlines reaping the rewards of sprint style development
News / Technology
Airlines reaping the rewards of sprint style development
By Linda Fox | July 6, 2018
Some months ago SAS began looking at its ancillary services and the revenue it was deriving from them.... Read More
Partner webinar: Revenue vs marketing
News / Technology
Partner webinar: Revenue vs marketing
By PhocusWire | July 5, 2018
Join RateGain and its partners for this free-to-attend webinar, brought to you live from... Read More
10 Years of the App Store (today!): two million apps and counting
News / Technology
10 Years of the App Store (today!): two million apps and counting
By Viewpoints | July 5, 2018
This is a viewpoint from Glenville Morris, product director, digital insights, for Travelport Digital... Read More
Amazon Alexa for Hospitality D Berger
News / Technology
Alexa For Hospitality is a seminal moment in the industry (despite challenges)
By David Berger - Volara | July 4, 2018
The launch of Alexa for Hospitality is a seminal moment for hoteliers, as well as the ecosystem of... Read More
safr startup stage
Interview / Technology
STARTUP STAGE: Safr wants to make ride-sharing safe for women
By Jill Menze | July 3, 2018
Accusations of assault and discrimination have trailed leading ride-share companies for some time now,... Read More
Technology and customer experience analysis
News / Technology
Why technology is the key to a great customer experience for travelers
By Rakshit Desai - FCM Travel Solutions | July 2, 2018
It’s a universally acknowledged fact that technology has influenced every aspect of human life,... Read More
phocuswright dynamic pricing bundling
News / Technology
New trends in AI-driven predictive pricing and bundling
By Phocuswright Research | July 2, 2018
The concepts of personalization, big data analysis and dynamic pricing/offers have been discussed and... Read More
Egencia global WiFi for business
News / Technology
Expedia’s TMC now offers global Wi-Fi for business travelers
By Mitra Sorrells | July 2, 2018
Egencia, the business travel arm of the Expedia Group, has added global WiFi as a benefit for clients... Read More
airline app customer service
News / Technology
How airlines can improve customer service via their apps
By Jill Menze | June 29, 2018
Consumers primarily communicate via social networks and messaging apps on their mobile devices, which... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More