Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

OAG interview air travel data
News / Technology
Q&A: Data, context and the impact of Amazon on air travel
By Mitra Sorrells | July 26, 2018
According to the World Bank, the number of international travel departures across the globe has more... Read More
AccorHotels playing the long game with new businesses
News / Technology
AccorHotels playing the long game with new businesses
By Martin Cowen | July 26, 2018
AccorHotels remains committed to its new businesses, despite a "disappointing" performances from its... Read More
sevenrooms restaurant experience
News / Technology
Do diners want technology to enhance the restaurant experience?
By Jill Menze | July 25, 2018
Technology has transformed the customer experience for travelers, who now expect on-demand,... Read More
travel-payments-evolution
Opinion / Technology
How online payment trends are impacting the travel industry
By Morten Larsen - Booking.com | July 25, 2018
The world of online payments is undergoing a rapid transformation. Whereas once customers had scant... Read More
virtual-reality-tours
News / Technology
Virtual reality is still finding its space at the customer experience table
By Linda Fox | July 25, 2018
Virtual reality hasn't gone mainstream, but barriers to content creation are coming down so it could... Read More
nordic choice hotel room
Interview / Technology
Q&A: Nordic Choice Hotels on how innovation drives the customer experience
By Nordic Choice Hotels & ALICE | July 24, 2018
ALICE co-founder and president Alex Shashou sat down with Nordic Choice head of business Christian... Read More
How AccorHotels uses biometrics to unlock travelers' wants and needs
News / Technology
How AccorHotels uses biometrics to unlock travelers' wants and needs
By Linda Fox | July 24, 2018
Le Club AccorHotels is looking to gain deeper insight on customers through Seeker, an initiative that... Read More
Content as a compass to navigate the winding path to purchase
News / Technology
Content as a compass to navigate the winding path to purchase
By Viewpoints | July 24, 2018
This is a viewpoint by Wulfric Light-Wilkinson, chief commercial officer at Quill. Holidays may be all... Read More
Customer experience part 3 airports
News / Technology
Reimagining customer experience, part 3: Airport innovations
By Mitra Sorrells | July 23, 2018
For part three we take a look inside airport terminals where a variety of innovative work is being... Read More
Smart hotels, investments, airline JVs and more China news and trends
News / Technology
Smart hotels, investments, airline JVs and more China news and trends
By PhocusWire | July 23, 2018
Booking's move into mobility, some interesting hotel and airline partnerships, the latest tranche of... Read More
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