Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

womens leadership initiative pcw18
News / Technology
Women's leadership in travel: What does the industry think?
By Jill Menze | December 10, 2018
Despite there being a clear business case for hiring women in leadership positions, there is still... Read More
I was a senior VP of technology at Starwood - here’s my take on the guest data breach
Opinion / Technology
I was a senior VP of technology at Starwood - here’s my take on the guest data breach
By Israel del Rio - Quilmach | December 10, 2018
Reports on the Marriott guest data breach have suggested the most probable cause was a result of the... Read More
VIDEO: Regulations and sustainability - an awkward paradox for travel
News / Technology
VIDEO: Regulations and sustainability - an awkward paradox for travel
By Mitra Sorrells | December 6, 2018
Tourism drives economic growth for destinations, but it can also cause issues such as overcrowding and... Read More
Hotelchamp Autopilot marketing AI
News / Technology
Hotelchamp creates AI “Autopilot” to personalize hotel websites
By Mitra Sorrells | December 6, 2018
Hotelchamp, an Amsterdam-based startup that provides technology to drive direct bookings on hotel... Read More
VIDEO: AirHelp - Launch pitch winner at Phocuswright 2018
Interview / Technology
VIDEO: AirHelp - Launch pitch winner at Phocuswright 2018
By Kevin May | December 6, 2018
Machine learning: AirHelps' bots in charge of handling claims.... Read More
lyft-acquisition-motivate-bikes
News / Distribution
Following its bike dream, Lyft plans to invest $100M in New York bikeshare scheme
By Linda Fox | December 5, 2018
Lyft has complicated its acquisition of bikeshare company Motivate and plans to invest $100... Read More
Will Marriott data breach herald the death of personalization?
Opinion / Technology
Will Marriott data breach herald the death of personalization?
By Greg Abbott - DataArt | December 5, 2018
This analysis could be titled in a number of ways, each with a lean towards what was disclosed by... Read More
VIDEO: Forter on the dangerous world of fraud in online travel
From Our Partners / Technology
VIDEO: Forter on the dangerous world of fraud in online travel
By PhocusWire | December 5, 2018
A subject in the minds of many a travel industry executive as 2018 draws to a close is that cyber... Read More
sita-cybersecurity-aviation
News / Technology
Airlines urged to move quickly as cyber attacks grow in number and sophistication
By Linda Fox | December 4, 2018
Airlines and airports are increasing investment and focus on cybersecurity but need to move more... Read More
pcw-2018-jeff-ma
News / Technology
VIDEO: How to make better data-informed decisions in hotels
By Linda Fox | December 4, 2018
In a very entertaining Tech Talk at The Phocuswright Conference, Jeff Ma laid out some of the areas... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More