Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

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News / Technology
Could Google or Amazon end up owning the traveler profile?
By Linda Fox | November 9, 2018
Who owns the customer profile is going to change, and it could be an online giant such as Google or... Read More
QOTW: Something about achieving true automation
News / Technology
QOTW: Something about achieving true automation
By Kevin May | November 9, 2018
Quote from David Thompson, CITO of American Express Global Business Travel, in an article on... Read More
Hotelmize unlocks $3.8M in funding, plans local offices
News / Technology
Hotelmize unlocks $3.8M in funding, plans local offices
By Linda Fox | November 9, 2018
Hotelmize, a startup that optimizes profit for bed banks, wholesalers and travel agents, has raised... Read More
SITA acquires MEXIA to further improve passenger management tech
News / Technology
SITA acquires MEXIA to further improve passenger management tech
By Linda Fox | November 8, 2018
SITA is boosting its passenger management capabilities with the acquisition of MEXIA.... Read More
Technically Speaking - David Thompson of Amex Global Business Travel
Interview / Technology
Technically Speaking - David Thompson of Amex Global Business Travel
By PhocusWire | November 7, 2018
For our November theme, PhocusWire talks to technology heads on the challenges of their roles and the... Read More
SiteMinder new CEO
News / Technology
SiteMinder names tech industry veteran as CEO
By Mitra Sorrells | November 7, 2018
Hotel guest acquisition platform SiteMinder has appointed its first CEO.  ... Read More
CTOs-on-chatbots
News / Technology
Travel tech bosses on chatbots and the need for human interaction
By Linda Fox | November 7, 2018
Carlson Wagonlit Travel is running several chatbot pilots to see how and where the technology can best... Read More
Arival ticketing technology report
News / Technology
Ticketing technology updates, innovations critical for major attractions
By Mitra Sorrells | November 6, 2018
Large attractions such as theme parks, amusement parks, zoos and museums need to update and invest in... Read More
TravelgateX snaps up REVVA to improve business intelligence tools
News / Technology
TravelgateX snaps up REVVA to improve business intelligence tools
By Linda Fox | November 6, 2018
TravelgateX, a travel connectivity specialist, has acquired revenue management and business... Read More
Tech Heads at a crossroads: all-in, shun, or dabble?
News / Technology
Tech Heads at a crossroads: all-in, shun, or dabble?
By Kevin May | November 5, 2018
The problem with new forms of technology appearing on the scene is that for travel brands there is a... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More