Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

hilton-sabre-hotels-ITB
News / Technology
Hotel experts warn data should not just be considered a "hobby"
By Linda Fox | March 14, 2019
Hotel experts talk about the role of AI in improving the guest experience, with words of warning to... Read More
fliggy-alibaba-flyzoo-hotel
News / Technology
Fliggy packs Alibaba technology into debut FlyZoo hotel
By Linda Fox | March 13, 2019
Fliggy sets up FlyZoo hotel with automated services to improve the guest experience.... Read More
Flight Centre chatbot investments
News / Technology
Flight Centre steps up investments in AI-powered chatbot solutions
By Mitra Sorrells | March 13, 2019
Flight Centre Travel Group has acquired travel chatbot Sam and has increased its investment in... Read More
SITA baggage tracking Aeromexico chatbot
News / Technology
Aeromexico enables automated baggage tracking via chatbot
By Mitra Sorrells | March 12, 2019
  Aeromexico is the first airline to integrate SITA’s artificial intelligence-powered baggage... Read More
Will travel brands bend to join the mobile "fold"?
Opinion / Technology
Will travel brands bend to join the mobile "fold"?
By Glenville Morris - Travelport Digital | March 11, 2019
Project Valley has finally become more than just a project. It became a proper announcement, with a... Read More
Ground transportation part 2 car rental
News / Technology
Ground innovation, part 2: A new model for car rental
By Mitra Sorrells | March 11, 2019
For part 2 in our ground transportation series we look at some of the innovations in the sector from... Read More
Marriott CEO Sorenson Senate panel cyber breach
News / Technology
Marriott CEO: Source of attack still unknown, encryption and decentralization may be future solution
By Mitra Sorrells | March 7, 2019
Marriott CEO Arne Sorenson testified before a U.S. Senate subcommittee regarding the cyber attack on... Read More
google-assistant-voice-book-hotel-1
Opinion / Technology
Time to talk - using Google Assistant to book a hotel room
By Pablo Delgado - Mirai | March 7, 2019
It is becoming clearer that using voice commands to search for and book hotels is going to be... Read More
Travel intermediaries must figure out how to automate better
Opinion / Technology
Travel intermediaries must figure out how to automate better
By Maxim Sevastianov - Traveknowledgy | March 7, 2019
Travel agencies and OTAs are required to automate in order to offer their clients with personalized... Read More
Skyscanner Trello integration
News / Technology
Skyscanner enables flight search through Trello platform
By Mitra Sorrells | March 7, 2019
Skyscanner has created an integration with Trello, a visual organization and collaboration tool.... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More