Sabre has launched its first agentic-artificial intelligence (AI)-ready APIs, which the company said will enable real-time shopping, booking and servicing from AI agents working with Sabre's own AI and data capabilities.
The new APIs connect to a model context protocol (MCP) server, which Sabre said acts as a "universal translator" for AI agents needing to understand the language of travel technology. With the APIs, Sabre said the initial focus will be on agentic AI for flights, hotels and post-booking services.
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Examples given by Sabre of possible use cases include a call-center proxy agent that, during irregular airline operations, could sit on hold with an airline and then automatically handle the same-day rebooking and payment for the traveler and an agent that could call a hotel automatically to alert of a late arrival and ensure a traveler's breakfast preferences will be available the next day.
The server and APIs are supported by the company's Sabre IQ AI solutions, which are built on Sabre's data cloud, which Sabre developed in partnership with Google and contains "more than 50 petabytes of historical and real-time signals," according to global distribution specialist. The capabilities are integrated into the SabreMosiac retailing platform.
The launch of the APIs and server mark Sabre "planting a stake in the ground," the company's chief product and technology officer Garry Wiseman said in a statement. "This is the smartest enterprise AI solution in travel, designed for the entire industry to build on. Future possibilities are becoming reality, and Sabre is driving that change."
* This article was originally published in BTN.
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