PhocusWire's in-depth coverage of the cruise sector, featuring news, analysis, interviews, research and more on cruise operators, ships and their use of technology.

 alt="travel-talk-travel-fully-back"  title="travel-talk-travel-fully-back"
News / Online
Travel Talk: Is travel fully back?
By PhocusWire | March 20, 2023
While most industry sectors have been rebounding, travel experts suggest areas where caution may be merited.     Read More
 alt="Jerne Startup Stage "  title="Jerne Startup Stage "
Interview / Startups
STARTUP STAGE: Jerne connects travel companies with social media creators
By Kathryn Walson | March 20, 2023
Jerne is an SaaS platform for creators and experience providers to manage their relationships, navigate commercial agreements and track affiliate sales and marketing ROI. Read More
 alt="chatgpt-linkedin-event-audio"  title="chatgpt-linkedin-event-audio"
News / Technology
Expedia, Microsoft and travel experts on ChatGPT
By Mitra Sorrells | February 27, 2023
Listen to PhocusWire's first LinkedIn Audio event, with executives from Expedia and Microsoft and Kayak co-founder Paul English discussing the potential use of ChatGPT in travel.     Read More
 alt="linkedin-audio-chatgpt"  title="linkedin-audio-chatgpt"
News / Technology
How ChatGPT will transform the travel industry - a PhocusWire LinkedIn Audio event
By Mitra Sorrells | February 14, 2023
Join us for PhocusWire's debut LinkedIn Audio Event as we discuss this topic with Microsoft's Shane O'Flaherty, Expedia Group's Rajesh Naidu and Kayak co-founder Paul English. Read More
 alt="session-replay-lawsuits"  title="session-replay-lawsuits"
News / Online
Wave of class action lawsuits provide warning for travel brands
By Mitra Sorrells | February 2, 2023
Spirit and Jetblue airlines and Carnival Corporation are among the brands hit recently with class action lawsuits related to their use of session replay software. Read More
 alt="cruisebound-launch-10m"  title="cruisebound-launch-10m"
News / Startups
New online cruise booking site launches with $10M from prominent investors
By Mitra Sorrells | January 18, 2023
After a year of beta testing, Cruisebound is launching with backing from former Priceline CEO Jeff Boyd, Tripadvisor founder Steve Kaufer, Madrona Ventures managing director Steve Singh and others. Read More
 alt="chatgpt-impact-on-travel2"  title="chatgpt-impact-on-travel2"
News / Technology
What will ChatGPT mean for the travel industry?
By Mitra Sorrells | January 12, 2023
Industry leaders from, Expedia Group, Hopper and more weigh in on the topic of what ChatGPT might mean for their internal operations and for travelers. Read More
 alt="mobi-launch-competition-phocuswright"  title="mobi-launch-competition-phocuswright"
Interview / Technology
VIDEO: Mobi - Phocuswright Conference launch innovator
By PhocusWire | December 20, 2022
Mobi is a B2B trip planning technology company offering two products - Agent for travel suppliers and Agent for Agents for travel agents. Read More
 alt="hot-25-2023-status-match-header"  title="hot-25-2023-status-match-header"
Interview / Startups
Hot 25 Travel Startups for 2023: StatusMatch
By PhocusWire | November 15, 2022
StatusMatch is a service that enables major airline and hotel brands to acquire new high-value customers through a structured, co-branded platform. Read More
 alt="my-method-panache-cruises-crm"  title="my-method-panache-cruises-crm"
News / Technology
My Method... How a CRM system helped Panache Cruises launch
By James Cole - Panache Cruises | October 27, 2022
Panache Cruises adopted a CRM system from TProfile that helped it launch on time with a slick and appealing customer service provision. Read More
 alt="big-chair-flight-centre-turner"  title="big-chair-flight-centre-turner"
Interview / Online
In The Big Chair - Graham Turner of Flight Centre Travel Group
By Mitra Sorrells | October 27, 2022
Graham Turner is CEO of Flight Centre Travel Group, one of the world’s largest travel retailers and corporate travel managers, with company-owned leisure and corporate travel business in 23... Read More
 alt="travel-weekly-cruise-direct-bookings"  title="travel-weekly-cruise-direct-bookings"
News / Distribution
Cruise lines' direct sales keep rising, but travel advisors are unfazed
By Jamie Biesiada - Travel Weekly | October 26, 2022
Cruise lines such as Norwegian say they are investing in their online direct business because the channel is both "attractive" and "low-cost."   Read More
 alt="accessible travel main"  title="accessible travel main"
News / Online
State of accessible travel - part two
By Jamie Biesiada, Nicole Edenedo, Johanna Jainchill and Andrea Zelinski - Travel Weekly | October 6, 2022
How destinations, tours and cruise lines confront limitations while trying to accommodate all travelers. Read More
 alt="codegen-generations-travelers-2"  title="codegen-generations-travelers-2"
From Our Partners / Technology
Balancing brand engagement for Gen Z, millennial and Gen X travelers
By Alison Winch - CodeGen | October 3, 2022
Travel companies should prepare for the post-digital era and develop creative strategies to engage customers across generations.  Read More
 alt="borrow-a-boat-kelly-acquisition"  title="borrow-a-boat-kelly-acquisition"
News / Startups
Borrow A Boat targets U.S. growth with latest acquisition
By Mitra Sorrells | September 28, 2022
Borrow A Boat's acquisition of KellyBoat is its third this year and first in the United States. Read More