AliBtrip, the business travel arm of Alibaba’s online travel company Fliggy, has unveiled an artificial intelligence (AI) solution for business travel.
The initiative offers two modules: an employee travel agent for personalized planning and a corporate management agent to help streamline backend processes and ensure compliance.
AliBtrip said it works with more one million growth companies, with more than 20 million corporate employees using its platform to book corporate travel.
Subscribe to our newsletter below
“AliBtrip’s solution aims to transform AI capabilities into tangible benefits, reducing both visible and hidden costs while enhancing value for our clients,” said Zhuoran Zhuang, vice president of Alibaba Group and CEO of Fliggy.
The company also said the AI solution is powered by multiple agents and uses the Model Context Protocol in real-time.
The technology uses a real-time price database for flights, accommodation and transformation. It can also customize datasets according to a corporate client’s policy and employee preferences.
The system also provides travel assistance to travelers on the go as well as automatic reminders and recommendations integrated into travel itineraries that are in line with travel policy.
"Employees should be served, not restricted," said Shenyang Shi, General Manager of AliBtrip. “By leveraging advanced travel planning algorithms and combining intent recognition capabilities with comprehensive datasets and route optimization, the platform demonstrates how AI can reconcile cost management with employee satisfaction, creating value for both businesses and their traveling workforce.”