Alibaba


trustdata-hotels-online
China online hotel channels getting a boost by youth travelers
By Linda Fox | September 5, 2019
China's online hotel platforms are attracting younger demographics with diverse expectations. Read More
News | Online
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Mary Meeker's annual report: Growing giants, next-gen data and super apps
By Linda Fox | June 17, 2019
Many in the digital and wider industrial world await Mary Meeker’s annual trends report with anticipation for what can be expected for their sector. We look at the travel-related elements. Read More
News | Online
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VIDEO: How investors decipher the fast-paced online travel landscape in Asia
By Linda Fox | June 5, 2019
The “Through the Lens of Investors” session at the Phocuswright Europe 2019 Conference threw a spotlight on many of the recent big deals as well as some of the areas investors are drawn to currently. Read More
News | Startups
Alipay partners with Splyt to bring ride-hailing to Chinese tourists
Alipay partners with Splyt to bring ride-hailing to Chinese tourists
By Jill Menze | June 5, 2019
The integration will allow Chinese tourists to hail taxis from local transportation providers through Alipay, eliminating the need to download a new app while traveling overseas. Read More
News | Technology
fliggy-alibaba-flyzoo-hotel
Fliggy packs Alibaba technology into debut FlyZoo hotel
By Linda Fox | March 13, 2019
Fliggy sets up FlyZoo hotel with automated services to improve the guest experience. Read More
News | Technology
Digital disruption in China shows anything possible from e-commerce giants
Digital disruption in China shows anything possible from e-commerce giants
By Mohan Subramaniam and Raj Rajgopal - Sloan MIT  | February 26, 2019
Recent events in the Chinese banking industry to highlight how these massive digital newcomers gain powerful consumer experience insights from their digital ecosystems and how this changed the nature of... Read More
Notated News | Technology
China part 4 distribution
China, part 4: The digital distribution model
By Mitra Sorrells | February 25, 2019
For the final piece in our China theme month, we explore the diverse digital distribution landscape. Read More
News | Distribution
2018 review 2019 preview voice technology
A review of 2018, a preview for what's next: Voice technology
By Mitra Sorrells | December 12, 2018
To provide a look ahead on this topic, Say It Now CEO Charlie Cadbury offers his take on the top five developments in voice technology he expects to see in 2019. Read More
News | Technology
ctrip-alibaba-phocuswright-2018
VIDEO: Alibaba and Ctrip talk inspiration, acquisition costs and planes versus trains
By Linda Fox | November 23, 2018
Alibaba and Ctrip have rapidly become giant distributors of travel via their respective platforms and brands. Read More
News | Online
xiaozhu-funding-300-million
Xiaozhu raises $300M for home-share expansion, IoT tech development
By Linda Fox | October 11, 2018
Xiaozhu gets a fresh injection from Yunfeng Capital and Advantech. Read More
News | Distribution
Alibaba hotel robot
Alibaba creates robot to provide guest services in hotels
By Mitra Sorrells | September 27, 2018
Chinese e-commerce giant Alibaba has created a robot specifically for the hospitality industry.   Read More
News | Technology
China's Big 5 hotel platforms have 96% of the market
China's Big 5 hotel platforms have 96% of the market
By Martin Cowen | August 30, 2018
Analysis of China's online hotel booking market in the second quarter of the year shows that almost the entire market is controlled by five businesses. Trustdata, a mobile internet big data monitor Read More
News | Technology
OYO expands in China, Ctrip grows offline sales and more China news and trends
OYO expands in China, Ctrip grows offline sales and more China news and trends
By PhocusWire | August 20, 2018
OYO signed 400 hotels and 25,000 rooms in China last month alone; Ctrip's offline shops attract new customers; a fresh take on Klook's $200 million and  more. Jin Jiang, OYO To lower its debt, HNA Read More
News | Technology
Customer experience part 4 hospitality
Reimagining customer experience, part 4: Hospitality happenings
By Mitra Sorrells | July 30, 2018
Deloitte recently surveyed more than 6,600 hotels guests who have collectively stayed at 25 brands across different hotel tiers to find out what makes a great hotel experience.   Read More
News | Technology
travel-payments-evolution
How online payment trends are impacting the travel industry
By Morten Larsen - Booking.com | July 25, 2018
The world of online payments is undergoing a rapid transformation. Whereas once customers had scant options - primarily credit cards and bank transfers - to make bookings over the internet, they now... Read More
Opinion | Technology