Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Hotel adoption of general-purpose AI tools outpaces specialized solutions
News / Technology
Hotel adoption of general-purpose AI tools outpaces specialized solutions
By Cathy Walsh | October 14, 2026
A Destination AI survey of hotel leaders explores how hoteliers are using AI, where they are seeing... Read More
Flae Robotics secures €1M to bring AI hospitality agent to more hotels
News / Technology
Flae Robotics secures €1M to bring AI hospitality agent to more hotels
By Linda Fox | October 13, 2026
Flae expanded into Germany and Austria earlier this year following its launch in the U.K. in September... Read More
How airlines are solving disruption in the AI era
News / Technology
How airlines are solving disruption in the AI era
By Matthew Walker - Plan3 | October 13, 2026
According to Matthew Walker, head of research and marketing at Plan3, the AI revolution is likely to... Read More
ATPCO tackles challenge of matching AI travel requests to airline products
News / Technology
ATPCO tackles challenge of matching AI travel requests to airline products
By Cathy Walsh | October 9, 2026
A two-week proof of concept tested how structured airline data could help turn conversational travel... Read More
PhocusWire travel tech news briefs: Hilton, Mews, PriceLabs and more...
News / Technology
PhocusWire travel tech news briefs: Hilton, Mews, PriceLabs and more...
By PhocusWire | October 9, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Duetto acquires FLYR Hospitality to boost AI capabilities
News / Technology
Duetto acquires FLYR Hospitality to boost AI capabilities
By Linda Fox | October 8, 2026
The acquisition adds FLYR Hospitality’s AI-driven revenue strategy platform to Duetto’s revenue and... Read More
BA-parent IAG applies a 3-question test for AI automation
News / Technology
BA-parent IAG applies a 3-question test for AI automation
By Linda Fox | October 8, 2026
IAG has a federal approach to AI but with risk committees at each airline and a 10-point AI policy in... Read More
Trust, identity and payments: Preparing for agentic commerce in travel
From Our Partners / Technology
Trust, identity and payments: Preparing for agentic commerce in travel
By Michelle Bruno | October 8, 2026
As AI agents move closer to booking travel, merchants need trusted identity, secure payments and... Read More
AI transformation in travel: Carsten Bernhard of eDreams Odigeo
News / Technology
AI transformation in travel: Carsten Bernhard of eDreams Odigeo
By Abby Crotty | October 8, 2026
EDreams Odigeo CTO Carsten Bernhard sat down with PhocusWire to discuss AI innovation as part of the... Read More
Southwest launches ChatGPT plugin for flight search
News / Technology
Southwest launches ChatGPT plugin for flight search
By Cathy Walsh | October 7, 2026
The plugin lets travelers shop for flights and compare fares in ChatGPT before being redirected to... Read More
Sponsored Content
From Our Partners
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More