Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

WeTravel acquires Tourwriter to broaden custom travel focus
News / Technology
WeTravel acquires Tourwriter to broaden custom travel focus
By Linda Fox | September 2, 2026
The companies will operate as separate platforms, with Glenn Campbell continuing to lead Tourwriter.... Read More
AI transformation in travel: Piero Sierra of Skyscanner
News / Technology
AI transformation in travel: Piero Sierra of Skyscanner
By Abby Crotty | September 2, 2026
Skyscanner's chief AI officer Piero Sierra shares his thoughts on AI's impact, agentic potential and... Read More
Vrbo launches sponsored search listings globally amid wider product rollout
News / Technology
Vrbo launches sponsored search listings globally amid wider product rollout
By Morgan Hines | September 1, 2026
Expedia Group has announced a dozen vacation rental product launches for Vrbo and Escapia.... Read More
AI isn’t just for research anymore: What European travelers are actually doing with it
News / Technology
AI isn’t just for research anymore: What European travelers are actually doing with it
By Phocuswright Research | September 1, 2026
European travelers are using AI well beyond simple search, and data shows just how far it's spread... Read More
AI search is changing the marketing playbook: How can travel survive?
Opinion / Technology
AI search is changing the marketing playbook: How can travel survive?
By Mario Gavira | September 1, 2026
Travelier CMO Mario Gavira boils AI search down to three actionable principles for travel marketers.... Read More
Human-in-the-loop servicing shouldn’t be the end goal for travel
From Our Partners / Technology
Human-in-the-loop servicing shouldn’t be the end goal for travel
By Amir Balaish, Wenrix | August 31, 2026
As AI improves, travel companies should move beyond human validation of complex servicing toward... Read More
Destinations rethink marketing amid AI disruption and hallucinations
Technology
Destinations rethink marketing amid AI disruption and hallucinations
By WiT | August 28, 2026
Executives from Tourism New Zealand, Vanuatu Tourism Office and Destination Queenstown discussed how... Read More
PhocusWire's travel tech news briefs: BCD Travel, Klook, Dida and more...
News / Technology
PhocusWire's travel tech news briefs: BCD Travel, Klook, Dida and more...
By PhocusWire | August 28, 2026
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Hotel booking goes live in Google's AI Mode, flights still waiting
News / Technology
Hotel booking goes live in Google's AI Mode, flights still waiting
By Morgan Hines | August 27, 2026
U.S. travelers can now book hotels inside Google's AI Mode with partners including Marriott,... Read More
How hotel leaders can invest with confidence
From Our Partners / Technology
How hotel leaders can invest with confidence
By Joerg Schuler, Amadeus Hospitality | August 27, 2026
 Download this hotel technology investment handbook for a practical framework on budget planning,... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More