Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Traveler insurers eye investment in AI
News / Technology
Traveler insurers eye investment in AI
By Jamie Biesiada - Travel Weekly | April 17, 2018
From customer service chatbots to serving up the right mix of trip-specific benefits to the right... Read More
How TripAdvisor is using AI to "humanize" its review community
News / Technology
How TripAdvisor is using AI to "humanize" its review community
By Jill Menze | April 17, 2018
TripAdvisor is the most-visited pre-transaction travel website in the world - meaning hundreds of... Read More
Giants come together to make data work for airlines and passengers
News / Technology
Giants come together to make data work for airlines and passengers
By Marisa Garcia | April 17, 2018
The role of technology in improving the passenger experience should get a boost thanks to new... Read More
Apple in danger of being Blackberry, circa 2007
Notated News / Technology
Apple in danger of being Blackberry, circa 2007
By Bret Kinsella - VoiceBot | April 16, 2018
Parallels from history are rarely exact replicas. Learning from history requires we look for... Read More
Pegasus ambitious on its return to the fold
News / Technology
Pegasus ambitious on its return to the fold
By Kevin May | April 16, 2018
Hotel computer reservation and technology provider Pegasus predicts a rosier future ahead after... Read More
AI series part 3 Hopper
News / Technology
AI analysis, part 3: The brains behind Hopper
By Mitra Sorrells | April 16, 2018
In part three, we talk to Fred Lalonde, founder and CEO of Hopper.... Read More
sabre synxis property hub
News / Technology
Sabre sharpens tools for hoteliers with new guest-focused property hub
By Jill Menze | April 16, 2018
Sabre’s newly outlined vision to reshape the business of travel includes not only solutions for its... Read More
TravelDaily China co-founder on Millennials, WeChat and inflight shopping
News / Technology
TravelDaily China co-founder on Millennials, WeChat and inflight shopping
By Martin Cowen | April 13, 2018
This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at... Read More
Banishing the pricing monster that the industry created
Opinion / Technology
Banishing the pricing monster that the industry created
By Klaus Kohlmayr - IDEAS | April 13, 2018
Creating differentiation and building guest loyalty is more complex than ever for hotel brands.... Read More
Pied Piper has nothing on this software to make flights more entertaining
News / Technology
Pied Piper has nothing on this software to make flights more entertaining
By Marisa Garcia | April 13, 2018
Step aside, Silicon Valley. Munich is giving the fictional startup Pied Piper a run for its money.... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
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Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More