Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Digital touchpoints should be as beautiful as they are useful
News / Technology
Digital touchpoints should be as beautiful as they are useful
By Marisa Garcia | April 20, 2018
People build a curious devotion to the look of their favorite airline brands, and airlines have... Read More
Nor1 buys texting platform Stay Delightful to boost ancillary sales
News / Technology
Nor1 buys texting platform Stay Delightful to boost ancillary sales
By Jill Menze | April 20, 2018
Hospitality merchandising technology company Nor1 has acquired Stay Delightful, a mobile-messaging... Read More
Kayak Alexa flight notifications
News / Technology
Kayak adds flight notifications to Alexa skill
By Mitra Sorrells | April 19, 2018
As Kayak’s Amazon Alexa skill approaches its two-year anniversary, the company is updating the service... Read More
Meet the ultra-smart new head of AI at Google
Notated News / Technology
Meet the ultra-smart new head of AI at Google
By Tom Simonite - Wired | April 19, 2018
Google's heavy investment in artificial intelligence has helped the company’s software write music and... Read More
For hoteliers: 6 steps to success in text messaging and chat from an expert
News / Technology
For hoteliers: 6 steps to success in text messaging and chat from an expert
By Viewpoints | April 19, 2018
This is a viewpoint from Sudheer Thakur, Founder and CEO at HelloShift. Smile! That's what most hotel... Read More
Airlines advance towards 100% baggage tracking, with significant improvements
News / Technology
Airlines advance towards 100% baggage tracking, with significant improvements
By Marisa Garcia | April 19, 2018
SITA's latest Baggage Report reflects progress in baggage tracking programs. Despite dramatic growth... Read More
China Hotel Marketing Conference | Hangzhou
By PhocusWire | April 18, 2018
Redefine accommodation The year 2017 has witnessed the integration of China’s hotel industry, updates... Read More
TravelDaily Conference & China Digital Travel Show | Shanghai
By PhocusWire | April 18, 2018
2018 Travel Daily Conference September 19-21, Shanghai, China TravelDaily Conference (TDC), one of the... Read More
tnooz webinar: The perfect shopping experience on mobile. How close is yours?
News / Technology
tnooz webinar: The perfect shopping experience on mobile. How close is yours?
By PhocusWire | April 18, 2018
The number of mobile phone users in the world is expected to pass the five billion mark by 2019. For... Read More
Aruba blockchain Winding Tree3
News / Technology
Can blockchain help a tiny, travel-dependent island reinvent its economy?
By Mitra Sorrells | April 18, 2018
On the tiny Dutch Caribbean island of Aruba – population just over 100,000 – tourism is the foundation... Read More
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