Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Uber buys Routematch in bid to expand software tools for transit providers
News / Technology
Uber buys Routematch in bid to expand software tools for transit providers
By Kevin May | July 21, 2020
The move is another concerted effort by Uber to push into the software-as-a-service space, this time... Read More
Passenger claims handling: a legal cure through technology
Opinion / Technology
Passenger claims handling: a legal cure through technology
By Ulrich Steppler - CHS | July 21, 2020
The handling of passenger claims has been an Achilles Heel in the airline industry for many years,... Read More
aeronology-carstensen-interview
News / Technology
No transactions, no problem: why this travel veteran is optimistic about a startup launched on eve of COVID-19
By Mitra Sorrells | July 21, 2020
Aeronology founder Russell Carstensen is banking on his deep understanding of the industry and the... Read More
InPhocus, episode 18 - Innovators are primed and ready
News / Technology
InPhocus, episode 18 - Innovators are primed and ready
By PhocusWire | July 17, 2020
The reset that everyone is going through gives startups (already born or just ideas) and new... Read More
giata-hotel-hygiene-app
News / Technology
New app automates hotel hygiene assessment and marketing
By Mitra Sorrells | July 14, 2020
Hotel technology company GIATA is offering its clients an app-based hygiene assessment based on global... Read More
Sounding Off: Collaboration has to be more than a political buzzword
Interview / Technology
Sounding Off: Collaboration has to be more than a political buzzword
By PhocusWire | July 10, 2020
"Playing politics" with the recovery is not something that is likely to ensure that it runs smoothly,... Read More
InPhocus, episode 17 - Destinations, it's over to you now
News / Technology
InPhocus, episode 17 - Destinations, it's over to you now
By PhocusWire | July 10, 2020
With the Destination X series now paused as the industry attempts to get back on its feet (AKA... Read More
Corporate travelers eye possibility of trips but need a green light from companies
News / Technology
Corporate travelers eye possibility of trips but need a green light from companies
By Linda Fox | July 8, 2020
Travel management companies are developing travel assistant-style services to aggregate the latest... Read More
travel bubbles coronavirus
Opinion / Technology
How technology can help protect "travel bubbles" from popping
By Jeremy Springall - SITA | July 8, 2020
While "travel bubbles," which are formal agreements between governments allowing travelers to bypass... Read More
andrea-kates-futureproofing-next
News / Technology
VIDEO: New Reality With... Andrea Kates of Futureproofing:Next
By PhocusWire | July 6, 2020
The next guest on the New Reality With... series is Andrea Kates, managing director at... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More