Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

How attractions can use AI to boost local tourism
Opinion / Technology
How attractions can use AI to boost local tourism
By Don White - Satisfi Labs | September 4, 2020
Here's how three areas of the local tourism experience will be impacted by technology optimized for... Read More
VIDEO: Iomob - Summit pitch winner at Phocuswright Europe 2020
Interview / Technology
VIDEO: Iomob - Summit pitch winner at Phocuswright Europe 2020
By PhocusWire | September 4, 2020
Iomob is building the Internet of Mobility (IoM): Enabling users of any IOM-connected app to discover,... Read More
Approval for business travel is changing, plan for considered travel permission
Opinion / Technology
Approval for business travel is changing, plan for considered travel permission
By Jenny Thornton, ATPI | September 2, 2020
Trip approval for corporate travelers is changing with duty of care in the spotlight as lockdown... Read More
VIDEO: New Reality With... Lola Åkerström of Geotraveler Media
News / Technology
VIDEO: New Reality With... Lola Åkerström of Geotraveler Media
By PhocusWire | September 2, 2020
The next guest on the New Reality With... series is Lola Åkerström, founder at Geotraveler... Read More
phocuswright-2020-preview-freek-jansen
Interview / Technology
Phocuswright Europe 2020 preview: Out of Office with... Freek Jansen
By PhocusWire | September 1, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire... Read More
MCR buys StayNTouch for $46M, six months after Trump nixed Shiji deal
News / Technology
MCR buys StayNTouch for $46M, six months after Trump nixed Shiji deal
By Kevin May | August 31, 2020
StayNTouch had originally been sold to Chinese digital giant Shiji Information Technology in September... Read More
hotel-empty-space-coronavirus
Interview / Technology
Sounding Off: Hotels should think what to do with their empty space
By PhocusWire | August 28, 2020
Recovery is uncertain, perhaps long-term, so thinking "smaller and smarter" is likely the best... Read More
hotelogix-axisrooms-repup
News / Technology
AxisRooms, Hotelogix and RepUp star in hotel technology merger
By Linda Fox | August 27, 2020
AxisRooms, Hotelogix and RepUp are looking to provide a full technology service to hotels, from... Read More
google-assistant-hotels
News / Technology
Google expedites launch of contactless guest system for hotels in response to COVID
By Mitra Sorrells | August 26, 2020
The solution has been a pilot since 2018 but Google says it expedited the global launch because of the... Read More
Countries consider wearables as a way to bring back tourists
News / Technology
Countries consider wearables as a way to bring back tourists
By Jamie Biesiada - Travel Weekly | August 26, 2020
Destinations including Hawaii and the Cayman Islands are exploring the potential for wearable devices... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More