Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Technology and governments (sorry) have vital roles to play in tourism's recovery
News / Technology
Technology and governments (sorry) have vital roles to play in tourism's recovery
By Kevin May | August 11, 2020
The role of digital services, governments and regional organizations will be forced to come to the... Read More
British Airways taps fintech startup Banked for new loyalty offering
News / Technology
British Airways taps fintech startup Banked for new loyalty offering
By Jill Menze | August 11, 2020
Through the partnership, British Airways Executive Club members who make an online purchase with a... Read More
Airside gets $13M to accelerate digital travel identity tech
News / Technology
Airside gets $13M to accelerate digital travel identity tech
By Kevin May | August 10, 2020
The company works with airlines, cruise lines, hotels and other sectors of the industry on a platform... Read More
10 ways APIs can revolutionize aviation post-coronavirus
Opinion / Technology
10 ways APIs can revolutionize aviation post-coronavirus
By Jonathan Weinberg | August 10, 2020
Here are 10 ways APIs could revolutionize how airports and airlines work together as well as with... Read More
WEBINAR REPLAY! The digital customer journey is broken. Let’s fix it.
News / Technology
WEBINAR REPLAY! The digital customer journey is broken. Let’s fix it.
By PhocusWire | August 6, 2020
There has never been a more urgent time for travel sellers to reimagine their digital customer... Read More
Breezeway raises $8M to expand property operations platform
News / Technology
Breezeway raises $8M to expand property operations platform
By Jill Menze | August 5, 2020
Breezeway will use the funds to help property managers deliver a higher standard of service as they... Read More
flight-centre-acquires-whereto
News / Technology
Flight Centre buys business travel management platform WhereTo
By Mitra Sorrells | August 5, 2020
WhereTo uses artificial intelligence to recommend trip options that are within the company’s travel... Read More
Touchless tech: Airports and airlines take steady steps to restore confidence in flying
News / Technology
Touchless tech: Airports and airlines take steady steps to restore confidence in flying
By Linda Fox | August 4, 2020
Continuing our series on the new normal in the travel experience, PhocusWire looks at touchless tech... Read More
CWT admits data security incident but stays quiet on alleged ransom payment
News / Technology
CWT admits data security incident but stays quiet on alleged ransom payment
By Linda Fox | August 4, 2020
The company acknowledges it had been prey to a cyber incident but will not provide further details,... Read More
REPORT: How data partnerships can speed up recovery
From Our Partners / Technology
REPORT: How data partnerships can speed up recovery
By Marisa Garcia | August 3, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them informed an... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More