Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

WEBINAR REPLAY! Power your payments – Shining light on how customers pay for flights, hotels, holidays and ground transport
News / Technology
WEBINAR REPLAY! Power your payments – Shining light on how customers pay for flights, hotels, holidays and ground transport
By PhocusWire | August 26, 2020
We discuss key insights from a survey of 33,000 people across 12 countries to find out how they pay... Read More
VIDEO: New Reality With... Nancy Rademaker of Nexxworks
News / Technology
VIDEO: New Reality With... Nancy Rademaker of Nexxworks
By PhocusWire | August 21, 2020
The next guest on the New Reality With... series is Nancy Rademaker, partner at Nexxworks,... Read More
Enough is enough - global travel brands make desperate plea for state help with pandemic recovery
News / Technology
Enough is enough - global travel brands make desperate plea for state help with pandemic recovery
By Kevin May | August 18, 2020
A joint letter, sent on their behalf by the WTTC today to the G7 countries and Australia, South... Read More
Phocuswright Europe 2020 preview: Out of Office with… Julian Weselek
Interview / Distribution
Phocuswright Europe 2020 preview: Out of Office with… Julian Weselek
By PhocusWire | August 18, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire... Read More
VIDEO: New Reality With... Rohit Talwar of Fast Future
News / Technology
VIDEO: New Reality With... Rohit Talwar of Fast Future
By PhocusWire | August 17, 2020
The next guest on the New Reality With... series is Rohit Talwar, CEO at Fast Future, one of... Read More
Boosting customer experience comes ahead of providing pandemic information to travelers
News / Technology
Boosting customer experience comes ahead of providing pandemic information to travelers
By Kevin May | August 17, 2020
Big data and analytics also scored the highest among the 11 technology-related options for brands,... Read More
Travizory lands $2M investment for its traveler identity tech platform
News / Technology
Travizory lands $2M investment for its traveler identity tech platform
By Kevin May | August 17, 2020
The platform allows countries to obtain passenger details, biographic, biometric, itineraries and... Read More
sita-covid-contact-tracing
News / Technology
Q&A: How border control technology could ease the spread of COVID-19
By Mitra Sorrells | August 17, 2020
SITA border management director Peter Sutcliffe explains how technology traditionally used to find... Read More
meka-morris-opinion-cashless-payments
Opinion / Technology
How cashless payments can help hotels on the road to recovery
By Meka White Morris - Tappit | August 13, 2020
Digital payment systems provide better hygiene than cash and can provide hotels with valuable data.... Read More
Touchless tech: How short-term rentals are simplifying stays amid COVID-19
News / Technology
Touchless tech: How short-term rentals are simplifying stays amid COVID-19
By Jill Menze | August 12, 2020
Property managers and hosts are investing in contactless solutions to help guests feel more confident... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More