Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

VIDEO: Delta's plan to trial personalized passenger information screens in airports
News / Technology
VIDEO: Delta's plan to trial personalized passenger information screens in airports
By Linda Fox | January 8, 2020
During a keynote at CES this week, Delta CEO Ed Bastian highlights some of the tech initiatives the... Read More
coupa-acquires-yapta
News / Technology
Coupa Software acquires corporate travel technology provider Yapta
By Mitra Sorrells | January 8, 2020
Business spend management software company Coupa has acquired Yapta, which provides airfare and hotel... Read More
The digital travel revolution, next-gen consumers and the role of insurance
From Our Partners / Technology
The digital travel revolution, next-gen consumers and the role of insurance
By PhocusWire | January 6, 2020
Over the course of two interviews, PhocusWire spoke to Beth Godlin, president at the Aon Travel... Read More
travel-lab-asia-sustainability
News / Technology
Inside the travel startup accelerator building sustainability tech for Asia Pacific
By Mitra Sorrells | January 6, 2020
Travel Lab Asia is an initiative of ADB Ventures, PATA and Plug and Play to spur clean technology... Read More
VIDEO: Why the travel industry needs tech-forward sustainability solutions
News / Technology
VIDEO: Why the travel industry needs tech-forward sustainability solutions
By Jill Menze | January 3, 2020
As part of our theme month on sustainability, Chris Adams of Miles Partnership and Michael Becker of... Read More
VIDEO: OAG on travel startups, access to data and connecting the dots for everyone
From Our Partners / Technology
VIDEO: OAG on travel startups, access to data and connecting the dots for everyone
January 2, 2020
Data and travel are merging at a pace unlike anything the market has seen before - something that... Read More
The next decade of change in the travel industry
Opinion / Technology
The next decade of change in the travel industry
By Abhijit Pal - Expedia Group | December 30, 2019
Expedia Group's head of research for the Travel Partners Group shares his predictions - some obvious... Read More
Origo builds out travel division with acquisition of The Booking Factory
News / Technology
Origo builds out travel division with acquisition of The Booking Factory
By Linda Fox | December 27, 2019
PMS-tech specialist The Booking Factor has been acquired by Origo, an Icelandic IT company.... Read More
EddyTravels chatbot
News / Technology
AI-powered bot Eddy Travels lands $500K inaugural round for market expansion
By Steven Lerner | December 27, 2019
Techstars Toronto, Practica Capital and Open Circle Capital VCs led the round, with participation... Read More
Airports in 2020 and beyond - it's not just all about the airlines
Opinion / Technology
Airports in 2020 and beyond - it's not just all about the airlines
By Benoit Verbaere - SITA | December 24, 2019
Over the next decade, we will witness an exponentially accelerated pace of change as digital native... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More