Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

How an all-women engineering team is helping hotels through COVID-19
News / Technology
How an all-women engineering team is helping hotels through COVID-19
By Jill Menze | June 1, 2020
A team of Duetto engineers recently won an all-women hackathon event for their Hotel Haven concept,... Read More
Didi gets $500M from SoftBank to develop autonomous driving technology
News / Technology
Didi gets $500M from SoftBank to develop autonomous driving technology
By Kevin May | May 30, 2020
Didi claims it is the single largest fundraising round in China for the autonomous vehicle industry.... Read More
Destination X - The new normal in tourism
News / Technology
Destination X - The new normal in tourism
By PhocusWire | May 27, 2020
Have we learned anything, or do we race back to the same mistakes that many destinations and... Read More
React Mobile gets $6M in funding to develop hotel panic-button tech
News / Technology
React Mobile gets $6M in funding to develop hotel panic-button tech
By Jill Menze | May 27, 2020
The company, which provides panic-button technology for hotel workers, has raised $6 million in... Read More
Innovation, automation and collaboration - three ways to get aviation moving safely again
News / Technology
Innovation, automation and collaboration - three ways to get aviation moving safely again
By Linda Fox | May 26, 2020
Airlines are desperate to build confidence among passengers and put them in the planes that are slowly... Read More
Consider what happens after the crisis is over (and use it to your advantage)
Opinion / Technology
Consider what happens after the crisis is over (and use it to your advantage)
By Gavin Smith - Element | May 25, 2020
How you can make the business and your people work better, because when this situation is over, and it... Read More
How to use communications to rebuild confidence, get passengers back on planes
Opinion / Technology
How to use communications to rebuild confidence, get passengers back on planes
By Nick Key - 15Below | May 25, 2020
Passengers must be willing and able to navigate new regulations and legislation, plus understand and... Read More
EasyJet admits security hack of 9 million passenger records
News / Technology
EasyJet admits security hack of 9 million passenger records
By Kevin May | May 20, 2020
The Europe-based airline says the attack captured names, email addresses and travel details, including... Read More
Fly Now Pay Later raises £35 million to bring travelers flexible payment options
News / Technology
Fly Now Pay Later raises £35 million to bring travelers flexible payment options
By Jill Menze | May 20, 2020
The British travel payment startup believes the need for its services will increase once travel... Read More
Destination X - Reopening for tourism after coronavirus
News / Technology
Destination X - Reopening for tourism after coronavirus
By PhocusWire | May 19, 2020
How to reopen for tourism after the coronavirus outbreak is tricky, with concerns around social... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More