Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Mews looks to boost hotel guest experiences with acquisition
News / Technology
Mews looks to boost hotel guest experiences with acquisition
By Derek Catron | October 4, 2023
Nomi Travel, a startup that uses AI to provide users with recommendations on local activities based on... Read More
Google, Expedia, Travelport and Wego on AI risks, opportunities
News / Technology
Google, Expedia, Travelport and Wego on AI risks, opportunities
By Mitra Sorrells | October 3, 2023
In a session at WiT Singapore, executives from the four companies discussed concerns such as privacy,... Read More
Fetcherr partners with Royal Air Maroc to implement automated pricing
News / Technology
Fetcherr partners with Royal Air Maroc to implement automated pricing
By Morgan Hines | October 2, 2023
The startup is sharing its generative pricing engine with the national carrier of Morocco.... Read More
Travel SEO in the world of AI “answer engines”
Opinion / Technology
Travel SEO in the world of AI “answer engines”
By Matthew Barker - Horizon Guides | September 29, 2023
After years of being cut out of the SEO action, is it wishful thinking to wonder if there’s a... Read More
Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper
News / Technology
Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper
By Mitra Sorrells | September 28, 2023
Sabre built its new solution in partnership with Hopper, which has just renamed its B2B product... Read More
Delta Air Lines on using AI throughout its business
News / Technology
Delta Air Lines on using AI throughout its business
By Morgan Hines | September 28, 2023
 Delta's senior vice president and chief digital officer Eric Phillips shared some of the... Read More
Despegar rolls out generative AI trip planner, starting in Argentina
News / Technology
Despegar rolls out generative AI trip planner, starting in Argentina
By Mitra Sorrells | September 27, 2023
Travelers can use the planner to receive customized itineraries, put together packages that combine... Read More
Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
News / Technology
Accenture to pilot Amadeus Cytric Easy AI-powered chatbot
By Michael B. Baker - BTN | September 26, 2023
Using Microsoft technologies including Azure Open AI Service's GPT models, Microsoft 365 and Teams,... Read More
Cruising on the data wave: How technology shapes personalized experiences at sea
From Our Partners / Technology
Cruising on the data wave: How technology shapes personalized experiences at sea
By Jeff Zotara - Arrivia | September 26, 2023
As cruise lines sail into the future, the proliferation of technological innovations has reshaped the... Read More
Expedia Group builds generative AI into multiple products in its “Fall Release”
News / Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
By Mitra Sorrells | September 21, 2023
Among many other updates to its products and services for both travelers and industry partners,... Read More
Sponsored Content
From Our Partners
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More