Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Report: Travelers vs. tech - Fostering a traveler-centric approach to innovation
From Our Partners / Technology
Report: Travelers vs. tech - Fostering a traveler-centric approach to innovation
By Cathy Walsh - PhocusWire | July 25, 2023
This white paper, produced by PhocusWire and Allianz Partners, provides a traveler-centric review of... Read More
Civitfun acquires GRS, adds hotel group booking capability
News / Technology
Civitfun acquires GRS, adds hotel group booking capability
By Linda Fox | July 25, 2023
Civitfun, which offers automated hotel check-ins, has added group booking functionality to its stable... Read More
Hotel check-in and the new discipline of guest service management
Opinion / Technology
Hotel check-in and the new discipline of guest service management
By Mrunal Desai - Aavgo | July 24, 2023
The rapid progress of technology has opened a new world of creative thinking around what the... Read More
Navigating economic downturns: The power of travel tech
From Our Partners / Technology
Navigating economic downturns: The power of travel tech
By Arden Agopyan - HotelRunner | July 24, 2023
The growth of the travel technology industry amidst economic uncertainties underscores its resilience... Read More
Carnival hits facial recognition tech milestone
News / Technology
Carnival hits facial recognition tech milestone
By Andrea Zelinski - Travel Weekly | July 21, 2023
Carnival is expanding its use of facial recognition technology, in partnership with U.S. Customs and... Read More
Corporate buyers grapple with NDC over price discrepancy and post-sale servicing
News / Technology
Corporate buyers grapple with NDC over price discrepancy and post-sale servicing
By Yeoh Siew Hoon - WiT | July 21, 2023
While one year ago, sustainability was the most dominant topic at corporate travel events, other more... Read More
Hyatt partners with Sabre for central reservations tech
News / Technology
Hyatt partners with Sabre for central reservations tech
By Linda Fox | July 20, 2023
Sabre's SynXis central reservation system is to become the main reservation system for Hyatt... Read More
Emburse boosts expense management offering with acquisition of Tripbam
News / Technology
Emburse boosts expense management offering with acquisition of Tripbam
By Linda Fox | July 19, 2023
The acquisition strengthens Emburse’ offering and aims to help its travel and finance customers better... Read More
Tripadvisor integrates OpenAI for travel planning
News / Technology
Tripadvisor integrates OpenAI for travel planning
By Mitra Sorrells | July 19, 2023
Tripadvisor's new tool leverages the platform's more than one billion user-generated reviews and... Read More
Why airlines must move beyond filed fares for modern retailing
Opinion / Technology
Why airlines must move beyond filed fares for modern retailing
By Rob Schorn - ATPCO | July 19, 2023
Although a majority of dynamically adjusted fares rely on filed content, the pre-filing process limits... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More