Modern travel retailing heralds an omnichannel environment with access to all suppliers and channels.
A combination of NDC/direct connects, APIs, and AI/ML has long been expected to revolutionize travel retailing.
So what's holding it back?
A panel at The Phocuswright Conference 2021 examined the progress made in revolutionizing airline distribution so far and what steps still need to be taken.
Participants in the discussion:
- Cory Garner, co-CEO at Travel Technology Research (T2RL)
- Vajid Jafri, chairman and CEO at Onriva
- Traci Mercer, senior vice president for marketplace segments at Sabre
- Alex Zoghlin, president and CEO at ATPCO
The full discussion, moderated by Phocuswright's Lorraine Sileio, is including below...
Executive Roundtable: Modern Travel Retailing - Promises, Promises! - The Phocuswright Conference