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Airlines want to be retailers - a mini-SWOT analysis of the issues

By Viewpoints | July 16, 2013

When they succeed, high street stores, supermarket chains, the banking and telecommunications industries stand out as multi-channel retail experts. Read More

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Google gets into recommendations on the go with its updated Maps app for Android

By Sean O'Neil | July 11, 2013

Google has updated its Maps app for Android devices. The app's new Explore feature suggests places to eat, shop, and sleep for travelers on the go. Offline maps have also been restored. Read More

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Using app store love to make your mobile app shine

By Linda Fox | July 3, 2013

Getting consumers to notice your mobile application when the majority of apps are never even downloaded is no mean feat. Read More

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How to use data to bring content to life

By PhocusWire | July 3, 2013

If you were going to ask your CEO for more inbound marketing budget this year, which argument would be more convincing: Read More

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Come on travel companies - why are you not investing in tablet applications?

By Glenn Gruber | July 2, 2013

Travel companies are forever claiming how app-savvy they are - and now independent research tells us all that tablets are grabbing a significant share of hotel website traffic. Read More

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Sign of the times - Google slowly killing natural search

By PhocusWire | July 1, 2013

Lest we forget, Google won search by providing the best organic results users had ever seen. Read More

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Now Google lets tourist boards map those hard to get to places via a backpack

By Linda Fox | July 1, 2013

The quest to map absolutely everything has taken another step forward with Google allowing third parties to have a go on its Street View Trekker gear Read More

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What happens on Google Maps in a Plus/Frommers/Zagat notspot?

By Viewpoints | June 26, 2013

You can accuse Google of many things, but not lack of ambition. Mountain View calls its updated Maps product "a map for every person and place". Read More

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What happens on Google Maps in a Plus/Frommers/Zagat notspot?

By Viewpoints | June 26, 2013

You can accuse Google of many things, but not lack of ambition. Mountain View calls its updated Maps product "a map for every person and place". Read More

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DEVICES - Product news, launches and more - June 2013

By PhocusWire | June 25, 2013

TUI launches MyThomson app, which has reached #1 free travel app in the UK iOS app store. Read More

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Apple going for wrists might be a smarter move than Google's focus on the face

By PhocusWire | June 25, 2013

According to a recent study of 4,600 adults, 12% of us would want to purchase wearable technology, like glasses, on our face. Read More

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What hotels need to know as Google expands Knowledge Graph

By Viewpoints | June 25, 2013

For the past few days you might have noticed a new black bar appearing at the top of some Google search results. Read More

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Warning to travel brands - will your mobile website be penalized by Google?

By Stephen Joyce | June 24, 2013

Earlier this month, Google announced that it would begin penalizing websites that did not offer a good mobile experience for smartphone users. Read More

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Four Big Picture questions around airline IT and distribution

By Timothy O'Neil-Dunne | June 19, 2013

As in previous years there is a fair amount of a buzz at the SITA IT Summit around some new products and services for the airline and airport world. Read More

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Google pushes review-influenced recommendations above local organic search results in US

By Sean O'Neil | June 19, 2013

An interactive "carousel" of image-based recommendations appears when users search for local destinations, such as hotels or restaurants, in the US. Read More

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