While there is a lot of excitement about generative AI – and
for good reason – there is also concern about the use of this technology, particularly related to data
privacy and security.
In travel specifically, data protection is a critical issue
for applications of this technology since frictionless, personalized shopping
and booking will require AI to access travelers’ preferences, payment sources
and more.
As travel companies continue rapid testing and integration
of generative AI, now is the time for industry stakeholders to give thoughtful
consideration to how human-to-AI communication can be built with minimal risks.
To help us dig into the issues related to ChatGPT and data
security - as well as some possible
solutions - we've invited four industry leaders to join us for a PhocusWire Let’s
Hear It! LinkedIn Audio event on May 18 at 11 a.m. ET.
Joining us will be Hopper chief data scientist Patrick
Surry, MakeMyTrip group CTO Sanjay Mohan, Microsoft senior product manager for
identity Stefan van der Wiele and Indicio co-founder and vice president of
governance Trevor Butterworth.
The event is audio-only, and we plan to allow time for
questions from listeners.
We hope you’ll make plans to join us. Find full details and
registration here.